Principal Business Operations and Programs Lead

Adobe; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Adobe is hiring a Principal BizOps & Programs Lead within its Monetization Strategy & Growth team. This role acts as Chief of Staff to the Senior Director, driving alignment and operational strategies across diverse teams.

The ideal candidate will have over 10 years of experience, particularly in business operations and strategy within technology. Responsibilities include managing operational cadences and driving special initiatives that enhance productivity and efficiency.

Qualifications

• 10+ years of experience in business operations, strategy, program management, or Chief of Staff roles.
• Experience with Product and Engineering teams on roadmap and delivery.
• Ability to manage organizational operations, including budgets and planning.
• Strong written and verbal communication skills in executive settings.
• Self-directed and proactive in ambiguous environments.

Responsibilities

• Own the operating cadence: staff meetings, All Hands, and planning cycles.
• Drive cross-team roadmap alignment spanning all audiences.
• Act as a trusted extension of the Monetization Growth lead.
• Drive select high-priority special projects from scoping through execution.
• Identify opportunities to embed AI workflows into operations.

Skills

Business operations

Strategic planning

Program management

Communication skills

Cross-functional collaboration

Job description

The Opportunity

Adobe's Monetization Strategy & Growth team drives hundreds of millions in incremental ARR across the C&P portfolio. We’re hiring a Principal BizOps & Programs Lead to serve as the Chief of Staff to the Senior Director of Monetization Growth. You'll be equal parts operator, strategist, and cross‑functional connector – running the org, driving alignment across products and surfaces, and extending the organization’s impact into GTM, Product, Eng, and PMM teams.

What You’ll Do

Org Operations & Planning

• Own the operating cadence: staff meetings, All Hands, QBRs, OKR cycles, and cross‑functional planning rhythms
• Drive headcount planning, OPEX/T&E budgeting, and resource allocation with Finance and HR
• Lead people & culture initiatives across a globally distributed team
• Ensure priorities are aligned, decisions are communicated, and follow‑through happens

Cross‑Product Roadmap & Program Leadership

• Drive cross‑team, cross‑product, cross‑surface roadmap alignment spanning all audiences (Creator, CPro, BizPro), and commerce experiences
• Coordinate cross‑functional programs from scoping through execution across multiple squads and stakeholders
• Build and maintain frameworks for tracking initiative health, dependencies, and risks

GTM Extension & Executive Leverage

• Act as a trusted extension of the head of Monetization Growth to core members of GTM leadership – representing priorities and ensuring alignment with Consumer GTM, Regional Sales, and Marketing
• Synthesize complex information into crisp, exec‑ready narratives for leadership consumption
• Represent the Monetization Growth POV in cross‑org forums as needed

Strategic Initiatives & Cross‑Functional Liaison

• Drive select high‑priority special projects from scoping through execution and readout
• Serve as a key liaison on emerging enterprise‑wide initiatives that require a high degree of discretion – partnering with cross‑functional teams to assess implications, communicate key considerations, and ensure the org is well‑positioned
• Identify and champion opportunities to embed agentic AI workflows into team operations — modeling AI‑forward ways of working and driving adoption that accelerates how the org plans, synthesizes, and executes across functions

What You Bring

• 10+ years of experience in business operations, strategy, program management, or Chief of Staff roles within a technology or digital commerce environment
• Experience working directly with Product and Engineering teams, with the ability to engage substantively on roadmap, experimentation, and delivery topics
• Demonstrated ability to manage organizational operations, including budgets, headcount planning, and planning cycles
• Strong written and verbal communication skills, particularly in executive‑level settings
• Self‑directed and proactive – comfortable operating in ambiguous environments and driving clarity without waiting for direction

Nice to Have

• A great sense of humor
• Background working across international markets and/or regional GTM teams
• Proven track record of bridging technical teams (Product, Engineering, Data Science) and commerce functions — translating roadmap and experimentation priorities into ecommerce strategy and digital commerce execution
• Experience working effectively with Legal, Finance, and other cross‑functional partners to support high‑priority initiatives requiring discretion, judgment, and organizational coordination

Equal Employment Opportunity Statement

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.