Group Manager, Communications Strategy & Ops

Adobe; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Adobe is seeking a Group Manager, Strategy & Operations to strengthen the strategic and operational backbone of its Communications team. You will shape long‑term plans, set rhythms, and lead a small team to deliver on media, executive, and product communications with precision.

In this role you’ll partner with senior leaders to drive efficiency, ensure high‑quality reporting, and manage vendor relationships while building scalable processes and AI‑driven improvements across the function.

Qualifications

• 8–10+ years in communications, strategy, or operations at tech or high‑stakes settings.
• Experience as Chief of Staff or senior communications strategist.
• Exceptional writing with ability to switch between executive voice and internal narrative.
• Structured problem-solving with clear ownership, timelines, and outcomes.
• Strong executive presence and comfort engaging at VP/C‑suite level.
• High EQ with mentoring and team development capabilities.

Responsibilities

• Set strategic direction with the Senior Director and translate it into actionable operating plans.
• Own the team's operating rhythm: planning, goals, metrics, priorities, and decision proxy.
• Facilitate faster decisions by prioritizing issues and clearing blockers.
• Maintain high standards for reporting, budgeting, industry analysis, and media measurement.
• Build AI-native systems to enhance briefing, review, tracking, and operations.
• Lead special projects and initiatives with minimal playbooks.
• Manage a small team with clear expectations and growth mentoring.
• Establish workback schedules, editorial standards, and preparedness protocols.

Skills

Executive presence

Strategic thinking

Writing

Change management

Mentoring

Cross-functional leadership

Job description

The Opportunity

Adobe's communications team helps define how the world understands Adobe by showcasing our products, innovation, and customer and industry impact for media, creators, partners, and the broader market.

The Opportunity

Adobe's communications team helps define how the world understands Adobe by showcasing our products, innovation, and customer and industry impact for media, creators, partners, and the broader market.

We're looking for a Group Manager, Strategy & Operations to own the strategic and operational backbone of communications for Adobe's Creativity & Productivity (C&P) business. You'll build the systems, rhythms, and judgment that let the team scale, operate effectively, and move strategically across media relations, executive communications, product communications, thought leadership and day-to-day operations.

We want someone who thinks structurally, writes with precision, thrives in ambiguity, and sees operational excellence as a form of strategic leverage. You have an intuitive understanding on people and the judgment to know when to push, when to listen, and how to bring out the best in a team.

What You'll Do

• Partner with the Senior Director to set strategic direction and turn it into clear operating plans.
• Own the team's operating rhythm – planning, goal-setting, performance tracking, day-to-day priorities – and act as a trusted proxy in meetings and decisions.
• Facilitate faster decision-making by prioritizing issues and clearing the way so the team can move fast and stay focused on external results.
• Hold the team to a high standard of operational excellence including timely, accurate reporting, budget tracking, industry analysis, and media measurement.
• Build AI-native systems that make the team more efficient, from briefing and review cycles to content tracking and operations.
• Lead special projects and critical initiatives, often operating independently and without a playbook.
• Manage a small team, setting clear expectations, mentoring for growth, holding the team accountable for quality, responsiveness, and ensuring cohesive direction.
• Establish workback schedules, editorial standards, and preparedness protocols that bring consistency and reliability to high-stakes communications moments.
• Serve as an editorial steward on strategic engagements, reviewing content, shaping materials and crafting positioning.
• Manage agency and vendor relationships and coordinate partners to guarantee quality and timely deliverables.

What You Need To Succeed

• 8–10+ years of experience in communications, strategy, or operations, preferably at a tech company or in high‑stakes comms.
• Chief of Staff or senior communications strategist experience, having acted as a trusted proxy for an executive.
• Exceptional writer comfortable moving between executive voice and internal narrative with strategic framing.
• Structured problem solver who translates ambiguity into clear plans with owners, timelines, success criteria, and builds the systems that maintains sustainable plans.
• Strong executive presence and the confidence to engage at the VP/C‑suite level.
• High EQ skilled at reading people, influencing without formal authority, and managing and mentoring teams.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].

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