Principal, Business Operations – AI & Automation

Kraken; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Kraken is seeking a Principal in Business Operations focused on AI and Automation. You will own the AI automation roadmap, design workflows, and optimize processes to reduce manual tasks.

Collaborate across Sales, Product, Engineering, Legal, Finance, and Compliance to translate business challenges into automation solutions. The role blends strategic thinking with hands-on execution to scale and reduce costs.

Qualifications

• Experience in business operations and hands-on AI tooling.

Responsibilities

• Own the AI automation roadmap and build workflows to optimize processes.
• Collaborate with Sales, Product, Engineering, Legal, Finance and Compliance to translate business challenges into automation solutions.
• Improve existing automations for scalability and cost efficiency.

Skills

Business Ops

AI tooling

Tools

AI tools

Job description

Kraken is looking for a Principal in Business Operations focused on AI and Automation. This role involves owning the AI automation roadmap, building workflows, and optimizing processes. Candidates with a strong background in business operations and hands-on experience with AI tools should apply.

In this role, you will drive the AI automation strategy for Kraken, identifying and prioritizing initiatives that enhance operational efficiency. You will build and deploy AI-powered tools and workflows, such as automated reporting systems and internal bots, to streamline processes and eliminate manual tasks.

Collaboration is key as you will partner with teams across Sales, Product, Engineering, Legal, Finance, and Compliance to translate business challenges into automation solutions. Success in this position requires a blend of strategic thinking and hands-on execution, with a focus on improving existing automations for scalability and cost efficiency.