Principal Behavioral Health Performance Manager

Blue Shield of CA; Los Angeles (CA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Blue Shield of California is seeking a Principal Program Manager for Behavioral Health to transform reporting and trend analysis into actionable insights for leadership decisions and program improvements.

You will strengthen performance by aligning Behavioral Health efforts with strategic goals, measure value, and enable successful execution across the organization, reporting to the Director of Behavioral Health Strategic Planning and Performance.

Qualifications

• Bachelor's degree or equivalent with 4 years of additional relevant experience
• Requires 10 years of prior relevant experience
• Experience with Behavioral Health operations, quality and/or performance management
• Keen analytical skills, including the ability to identify trends, assess business impact and translate findings into actionable recommendations
• Excellent written and verbal communication skills, with the ability to engage leadership and cross-functional stakeholders
• Strong organizational skills to manage initiative tracking and portfolio visibility

Responsibilities

• Transform reporting, trend analysis and issue identification into actionable insights for leadership decision making and program improvements
• Help ensure Behavioral Health efforts are aligned to strategic goals and measurable value across the organization
• Support and influence cross-functional collaboration to drive performance improvements

Skills

Behavioral Health operations

Data analysis

Stakeholder engagement

Performance measurement

Strategic planning

Education

Bachelor's degree or equivalent

Job description

Blue Shield of California is seeking a Principal Program Manager for Behavioral Health to transform reporting and trend analysis into actionable insights for leadership decisions and program improvements.

You will strengthen performance by aligning Behavioral Health efforts with strategic goals, measure value, and enable successful execution across the organization, reporting to the Director of Behavioral Health Strategic Planning and Performance.