Principal Architect, Integration

VertexOne Brand; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

A leading company in SaaS solutions for utilities seeks a Technical Architect to lead the design and delivery of customer information systems. The role involves overseeing technical architecture, collaborating with stakeholders, and ensuring quality assurance. This position offers a 100% remote work environment and emphasizes employee well-being and growth.

Benefits

Health Savings Account (HSA)

401K match

Flexible PTO

Employee recognition platform

Initial work from home stipend

Leadership/Coaching training programs

Free access to Bizlibrary

Employee Assistance Program (EAP)

Health and wellbeing programs

Paid parental leave

Qualifications

• 5 years of experience as Technical Architect or related.
• End-to-end SAP systems integration experience required.

Responsibilities

• Lead architecture design and delivery of Customer Information Systems.
• Manage SAP workloads on Azure cloud, including migrations.
• Collaborate with stakeholders to define technical architecture.

Skills

SAP Systems Integration

ABAP Development

Data Migration

SQL Development

Machine Learning

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Tools

SAP Fiori

HANA

Web Dynpro

AMI

GIS

Job description

Posted Tuesday, April 29, 2025 at 6:00 AM

At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.

Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether it’s new technology, career development opportunities , or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.

VertexOne is proudly Certified as a Great Place to Work. Great Place to Work is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.

• Lead the architecture design, construction, and delivery of SAP and proprietary Customer Information Systems for Utility Services clients in regulated and deregulated markets, covering water, gas, electricity, and wastewater sectors.
• Provide leadership and expertise in research, design, and quality assurance to support the delivery of VertexOne, focusing on technical architecture and quality assurance.
• Act as the primary contact for the technical vision of the VertexOne solution, overseeing aspects of technical design, integration, scalability, performance, and overall solutions.
• Develop and execute the overall technical architecture strategy for VertexOne, collaborating closely with key stakeholders and VertexOne leadership.
• Develop Smart Business Cockpits, transactional and analytical applications for SAP Fiori implementations.
• Manage SAP workloads on Azure cloud, including migrations, high availability designs, and disaster recovery setups.
• Ensure technology and infrastructure solutions are validated and align with functional and technical workshop outcomes, maintaining a consistent and scalable solution.
• Lead coordination efforts with VertexOne partners and clients to define and implement integrations of edge systems with VertexOne products.
• Ensure continued collaborate with VertexOne partners and customers to ensure alignment with VertexOne architecture, integration standards, and future roadmap activities.
• Define and document SAP architecture, including capturing technical specifications, preparing estimates, and crafting technical solutions for proposals.
• Plan, prepare and execute upgrades to customer systems.
• Follow SAP best practices for in-place conversion of ECC to S/4HANA, greenfield or brownfield implementations of S4HANA systems.
• Utilize expertise in data evaluation, modeling, and building machine learning algorithms to bring AI innovations to the VertexOne product suite.
• Collaborate with Solution Architects on project design, facilitate design reviews and discussions and provide required technical specifications.
• Support the technical development team by assisting in staffing, training, and mentoring junior team members.
• Define development guidelines for FIORI administration and development. Define best practices and ensure they followed for development using RAP for S/4HANA .
• Perform integration for complimentary services such as AMI, ESRI, GIS, MDM and Work Management.
• Contribute to sales efforts by participating in RFP responses, delivering product demonstrations, and other related activities as needed.
• This position requires 100% telecommuting; employee’s work location can be anywhere in the United States.

Education Required:

Bachelor’s degree in Computer Science, Engineering or related.

Job Duties:

5 years of experience as Technical Architect, Software Developer, Project Leader or related.

Special Skills Required:

Must have work experience with the following:

(1) End-to End SAP systems integration as a technical architect using ABAP development, process orchestration and Web Dynpro.

(2) Perform HANA modeling, data migration and SQL development for SAP HANA implementations.

(3) Develop Smart Business Cockpits, transactional and analytical applications for SAP Fiori implementations.

(4) Use SAP for Utilities in the regulated and deregulated market for Water, Wastewater, Refuse, Sewer, Storm Water, Electric, and Gas services.

(5) Perform integration for complimentary services such as AMI, ESRI, GIS, MDM and Work Management.

Apply online - No calls.

What VertexOne has to offer:

• Health Savings Account (HSA), Flexible Spending Account (FSAs)
• 401K match
• Flexible PTO
• Employee recognition platform with monetary rewards
• 100% Remote work environment
• Initial work from home stipend
• Leadership/Coaching training programs
• Free access to Bizlibrary for unlimited professional development
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Health and wellbeing programs
• Paid parental leave
• Employee bonus referral program
• Employee Discount Program

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers.

With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.

From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net .

Equal Opportunity Employer:
VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.

VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.