Principal Analyst - Digital Compliance (Remote)

United Airlines; Chicago (IL); Remote; USD 141,000 - 183,000; Full time

Benefits offered by this job

Flight privileges

Medical, dental, vision benefits

Parental leave

Job summary

United Airlines in Chicago seeks a Digital Risk and Compliance Principal Analyst to lead the Digital Risk and Compliance strategy, ensuring regulatory alignment and robust cyber risk management across the enterprise.

You will drive audits, policy development, and security controls while collaborating with Technology, Cybersecurity, and business teams to embed compliant practices into operations.

Qualifications

• Bachelor's degree in Cybersecurity, IT, or related field.
• Minimum 5 years of related experience in regulatory/compliance.
• Expert knowledge of SOX, NIST 800-53, PCI-DSS and related frameworks.
• Experience with risk assessments and cybersecurity controls.
• Ability to guide remediation for cross-functional teams.

Responsibilities

• Interpret and apply laws, regulations, and policies for cyber risk programs.
• Lead regulatory compliance and risk assessments to mitigate cyber risk.
• Develop policies and standards aligned to company requirements.
• Deliver learning programs to global workforce to reduce cyber risk.
• Support audits and assessments (SOX, PCI-DSS, GDPR, etc.).

Skills

Regulatory compliance

Audit experience

Remediation guidance

Cybersecurity basics

Communication skills

Independent work

Team collaboration

Education

Bachelor's degree in Cybersecurity/IT

Master's degree (preferred)

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.

Description

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.
We’re on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.
United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe?

Job Overview and Responsibilities

The Digital Risk and Compliance Principal Analyst is part of a Cybersecurity team that is accountable for ensuring delivery of organizational goals and is responsible for defining, implementing, and enhancing the Digital Risk and Compliance strategy & programs. The Principal Analyst provides ongoing direction and support to ensure compliance targets and business strategies are executed and delivered in accordance with compliance and regulatory requirements, risk appetite, organizational risk practices, and evolving business practices. The Principal Analyst maintains ongoing relationships with Digital Technology, Cybersecurity, and business teams for information sharing, and to identify, evaluate, and implement appropriate solutions to meet cybersecurity and compliance objectives.

• Interpret and apply relevant laws, regulations, policies, and related guidance to implement or enhance processes or programs, and to identify gaps in support of cybersecurity responsibilities
• Identify areas of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise’s cybersecurity program
• With minimal supervision, evaluate information for reliability, validity, and relevance, and utilize the information for cybersecurity reporting, in support of cybersecurity responsibilities
• Perform regulatory compliance and risk assessments to identify and mitigate compliance and cyber risks
• Provide guidance on regulatory expectations, industry norms, and appropriate controls
• Conduct various internal and external audits/assessments such as General Data Protection Regulation, Defense Federal Acquisition Regulation Supplement, Payment Card Industry, Sarbanes-Oxley and conduct reviews of external security and compliance assessments
• Support the development of policies, standards, processes in support of cybersecurity activities, and aligned to company or organizational requirements
• Develops & leads engaging and valuable learning opportunities to the global workforce, that reduce cyber risk for the business
• These programs include, immersive learnings (tabletop exercises, lunch & learns), micro-learnings (email, surveys, media-based communications, etc.), and incentivized training and cyber remediation programs (cyber certifications, reward programs, etc.)
• Ensures program(s) is meeting intended purpose and metrics

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree required, with preference for Cybersecurity, Information Technology, or related
• At least 5 years of related experience
• Expert knowledge of regulatory/compliance frameworks (i.e., SOX, NIST 800-53, PCI-DSS)
• Proficiency with assessing security and privacy controls based on frameworks, cybersecurity principles, and Software Development Lifecycle
• Compliance and audit experience
• Proficiency with providing remediation guidance to cross-functional teams
• Proficient knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data, and experience identifying and assessing information for compliance with required controls
• Ability to manage business and external partners.
• Ability to work independently and self-motivate.
• Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills.
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree
• Certifications such as CISA, CRISC, CISSP, CISM
• 12 or more years of related experience
• IAM compliance experience
• AI experience related to audit and/or compliance
• Working knowledge of various IT domains, including computer networking concepts and protocols, network security, cryptography, security architecture concepts

Posting Expiration (10/16/2026)

The base pay range for this role is $140,600.00 to $183,108.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]