Principal AI Production & Reliability Engineer

SAP SE

New York (NY)

In loco

USD 176.000 - 374.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

SAP SE in New York seeks an experienced leader for the Intelligent Operations team. You will help build and scale production-grade AI governance, monitoring, and guardrails for enterprise deployments.

You will mentor engineers, own the handover framework from delivery to operations, and ensure SLA commitments are met across customer engagements worldwide. This role emphasizes reliability, security, and scalable operations.

Competenze

You know what it takes to keep AI-native solutions running in production — not in a lab, but in customer environments where uptime, data boundaries, and contractual SLAs are non‑negotiable.
Deep experience in observability, incident management, and production reliability across cloud environments.
Experience in regulated or enterprise-grade settings where compliance, security posture, and operational governance aren’t optional.
Translate experience into standards, playbooks, and repeatable processes for a growing team.

Mansioni

Define how Intelligent Operations works and scale it across engagements.
Build monitoring, alerting, and incident response for AI deployments; meet SLAs by design.
Establish operational governance for security, data boundaries, and compliance across customer engagements.
Collaborate with other engineers and external partners; drive scalable, repeatable processes.
Mentor engineers and set operational standards across a globally distributed team.