Principal AI-Native Platform Engineer

Joinarlo; New York (NY); On-site; USD 275,000 - 300,000; Full time

Job summary

Arlo is rebuilding health insurance for small businesses from first principles, delivering AI-powered platforms that cut waste and raise care quality. As a Principal Software Engineer, you will own end-to-end systems across underwriting, claims, and member experience, building infrastructure that scales with the business.

You’ll work with operational teams and AI Forward Deployed Engineers to redesign workflows, ship rapidly, and shape core parts of the company.

Qualifications

• Deep experience designing and scaling complex software systems.
• Exceptional judgment across product, engineering, and operational tradeoffs.
• A track record of leading highly ambiguous, cross-functional initiatives.
• Strong intuition for where AI can fundamentally change workflows and business operations.
• The ability to simplify complex organizational problems into scalable systems.

Responsibilities

• Design and ship full-stack products across the insurance lifecycle, working across React, React Native, TypeScript, Python, Postgres, and modern AI infrastructure.
• Build AI-native underwriting systems that synthesize risk, structure messy data, and assist decision-making.
• Create claims tooling that automates review, coordination, and document processing workflows.
• Develop internal operational platforms for teams managing millions in premiums and healthcare spend.
• Build member-facing products that combine conversational AI, navigation, and real-time healthcare workflows.
• Design retrieval, memory, and evaluation systems that improve reliability and operational performance over time
• Work directly with operational teams to identify bottlenecks and rapidly ship systems that eliminate manual work.
• Own projects end-to-end: product architecture, backend systems, frontend experiences, AI integration, and production deployment.

Skills

Complex systems design

Cross-functional leadership

Ambiguity management

AI workflow design

Systems simplification

Job description

Arlo is rebuilding health insurance for small businesses from first principles, delivering AI-powered platforms that cut waste and raise care quality. As a Principal Software Engineer, you will own end-to-end systems across underwriting, claims, and member experience, building infrastructure that scales with the business.

You’ll work with operational teams and AI Forward Deployed Engineers to redesign workflows, ship rapidly, and shape core parts of the company.