PrIME (WHS) Operations Business Process Expert

Procter & Gamble; United States; On-site; USD 69,000 - 91,000; Full time

Job summary

Procter & Gamble in Cincinnati’s General Offices is seeking a PrIME Operations BPX who will serve as the site system owner for the PrIME WMS, ensuring reliable performance, operational continuity, and continuous improvement of warehouse execution.

This role blends technology and operations, requiring hands‑on governance, issue resolution, and coaching to build site capability through standardized processes.

Qualifications

• Proficiency with PrIME WMS as advanced user and system owner.
• Strong knowledge of warehouse processes and flows.
• Ability to troubleshoot complex technical and operational issues.
• Excellent communication and ability to translate tech to business language.
• Proficiency in Microsoft Office tools (Excel, PowerPoint).

Responsibilities

• Own system governance and operational excellence for PrIME WMS.
• Monitor system health, data integrity, and risk mitigation.
• Troubleshoot issues to minimize disruption and downtime.
• Develop and implement improvements across site and network.

Skills

PrIME WMS

Warehouse knowledge

Issue resolution

Cross-functional collaboration

Microsoft Office

Tools

Power BI

SQL

Job description

Job Location CINCINNATI GENERAL OFFICES

Job Description Role Summary The PrIME Operations BPX serves as the site’s system authority for the PrIME Warehouse Management System (WMS), ensuring reliable system performance, operational continuity, and continuous improvement of warehouse execution. This role operates at the intersection of technology and operations, translating business needs into system solutions that drive throughput, accuracy, and service outcomes. As a technical and operational subject matter expert, the PrIME Operations BPX leads system governance, issue resolution, and change enablement while building site capability through coaching, training, and standardized processes. The role requires deep expertise across both front-end system usage and back-end functionality, paired with strong understanding of warehouse operations.

Key Responsibilities (Requirements):

System Ownership & Operational Excellence Serve as the site SME for PrIME, providing guidance on system capabilities, constraints, and solution options aligned to operational strategy Own system health by monitoring performance, ensuring data integrity, and proactively identifying risks or degradation Troubleshoot and resolve system issues impacting operations (short- and long-term), minimizing business disruption Maintain and execute the Business Continuity Plan (BCP) for system outages and recovery scenarios Identify recurring system and process gaps, and proactively partner with cross-functional stakeholders to implement and sustain improvements within site or network scope.

Basic Qualifications

Demonstrated proficiency in PrIME WMS (advanced user/system owner level) Strong operational knowledge of warehouse processes and flow Proven ability to troubleshoot complex technical and operational issues Strong communication skills with ability to translate technical concepts into business language Proficiency in Microsoft Office tools (e.g., Excel, PowerPoint) Ability to work cross-functionally and influence across teams

Preferred Qualifications

Experience with data analytics and visualization tools (e.g., Power BI) Working knowledge of SQL or similar data query languages Experience in system implementation, testing, or change management environments Familiarity with multiple WMS platforms or One Network ecosystem

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s,

Procter & Gamble participates in E-Verify. Qualified individuals will not be disadvantaged based on being unemployed. P&G is dedicated to meeting the needs of applicants requesting an accommodation/adjustment due to a disability in order to complete the online application process. If you have a disability that affects your ability to complete our online application process, please visit our Disability Accommodation Page

Job Schedule Full time Job Number R000155770 Job Segmentation Entry Level Starting Pay / Salary Range $69,400.00 - $91,400.00 / year

P&G was founded over 180 years ago as a simple soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We’ve spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of talented teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.