Prime Trading Operations Specialist

BitGo; Palo Alto (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

BitGo, a digital asset infrastructure leader, seeks a Prime Client Services Associate to manage trade and settlement workflows, asset transfers, and reporting for institutional clients.

In this role you will collaborate with product and engineering to improve services, onboard new counterparties, and identify operational risks while delivering timely dashboards and exception reporting in a fast-paced crypto environment.

Qualifications

• Bachelor’s degree from an accredited university, or equivalent experience.
• Experience in middle or back-office roles within financial services.
• Strong client-facing communication and relationship-building skills.
• Comfort with fast-paced, evolving crypto/trading environments.

Responsibilities

• Manage BitGo Prime’s trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.
• Collaborate with Prime’s business team to maintain optimal funding across various trading venues.
• First line of support for trading or financing operations related enquiries.
• Lead process improvements, identify gaps, recommend improvements and automation.
• Support testing efforts for all enhancements of proprietary systems.
• Produce daily, weekly and monthly reporting for internal and external stakeholders.
• Assist the Sales and Client Services team with on-boarding new counterparties.
• Identifying operational risks, introduce operational controls and document policies & procedures.
• Collaborate closely with the product/engineering team to improve our products and services.
• Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers.
• Stay up to date about market trends, opportunities, risks and new projects, with a passion for the digital asset industry.

Skills

Attention to detail

Professional communication

Analytical skills

Client relationship experience

Ability to manage multiple priorities

Education

Bachelor’s degree

Tools

Excel

Google Sheets

Macro programming

Job description

BitGo, a digital asset infrastructure leader, seeks a Prime Client Services Associate to manage trade and settlement workflows, asset transfers, and reporting for institutional clients.

In this role you will collaborate with product and engineering to improve services, onboard new counterparties, and identify operational risks while delivering timely dashboards and exception reporting in a fast-paced crypto environment.