Primary Systems Analyst, AVP

STATE STREET CORPORATION; United States; On-site; USD 90,000 - 158,000; Full time

Benefits offered by this job

401K retirement savings plan

Insurance coverage: medical, dental,,-

Paid time off including vacation and S

Employee Assistance Program

Job summary

STATE STREET CORPORATION seeks a Primary Systems Analyst to manage and support all production aspects of Charles River IMS for multiple clients as part of SaaS Operations and SaaS strategy. You will provide application administration and production support for client environments.

Ideal candidates have a BS in Computer Science, Engineering, Mathematics or IT-focused Finance/Business, 3 years FinTech production experience, strong SQL/MS SQL Server skills, and scripting with

Qualifications

• BS in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration.
• 3 years of progressively responsible Fintech experience in production software environments.
• Experience with SQL, MS SQL Server; strong production operations skills.
• Familiarity with servers and networks; ability to collaborate with multiple internal teams.
• Experience with Python/Perl and PowerShell scripting; strong communication skills.
• Hands-on troubleshooting, analytical mindset and ability to work independently within a team.

Responsibilities

• Manage and support all production of Charles River IMS for multiple clients.
• Administer user accounts and privileges; manage change and patch life cycles.
• Configure interfaces and test software changes and operational processes.
• Collaborate with technical and business teams to understand workflows and technologies.
• Create JIRAs for bugs and enhancements and coordinate with Engineering & PM teams.
• Assist in disaster recovery and business continuity activities.
• Performance troubleshooting and coordination with internal teams.
• Work with vendors to deliver integrated, seamless services for clients.

Skills

SQL

Python

PowerShell

Customer service

Problem-solving

Education

BS in Computer Science/Engineering/Mathematics or IT-focused Finance/Business

Tools

MS SQL Server

Jira

IT monitoring tools

Batch/Job scheduling tools

Job description

Who we are looking for: Charles River provides an end-to-end solution to automate investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. The Primary Systems Analyst will manage and support all aspects of production of Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy. Working closely with clients, providing application administration and support for client production.

Role and Responsibilities:

• SME for the Client's Technical Environment
• User & Group administration/privileges Management
• Configuration and testing of software changes and operational processes
• Develop and foster relations with Technical and Business teams to get a better understanding of their Business workflows and technologies used
• Interface/integration configuration and support
• Patch Life Cycle Management
• Change Life Cycle Management
• Assistance in resolving escalated problems
• Migration of changes and problem resolutions to production environments
• Performance troubleshooting and working with internal teams
• Create JIRAs for the bugs and enhancements and elevate to Engineering teams & Product Management Team
• Periodic Batch Review and Optimization
• Business Continuity/Disaster Recovery assistance
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients
• Participation in the development and on-going refinement, enhancement, and continuous process improvement for the services
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services

Education & Preferred Qualifications

A BS degree in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration. 3 years of progressively responsible & relevant (Fintech) experience. Experience in managing and supporting mission critical production software applications is required. Experience with SQL, MS SQL Server Proven ability to work in a mission-critical operations and production support environment. Experience or familiarity with servers and networks is preferred. Proven ability to partner with various internal departments to deliver superior customer service. Break down moderately complex processes into simple and reliable components. Experience with automation using scripting languages such as Python/ Perl and PowerShell. Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills. Database software or IT technical experience. Charles River IMS or securities trading software experience is preferred. A background in portfolio management and trading system applications is preferred. Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX. Strong written and verbal communication skills. Ability to manage multiple, simultaneous priorities. Proven organizational skills with attention to detail. Ability to achieve results without close supervision. self-motivated with the ability to operate independently and has the strong desire to work as a member of a team. Demonstrated practical, hands-on, 'can-do' approach, and the ability to work efficiently and creatively. Strong analytical and problem-solving skills. Flexibility with schedule and ability to work beyond regular business hours for period off hours support.

Salary Range:

$90,000 - $157,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Benefits

Employees are eligible to participate in State Street's comprehensive benefits program, which includes:

• our retirement savings plan (401K) with company match;
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages;
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities;
• access to our Employee Assistance Program;
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

Equal Opportunity Employer

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Equal Opportunity Employer

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.