Primary Systems Analyst

STATE STREET CORPORATION; Burlington (MA); On-site; USD 70,000 - 119,000; Full time

Benefits offered by this job

401K with company match

Medical insurance

Paid time off

Employee Assistance Program

Annual incentive awards

Job summary

State Street is seeking a technically proficient professional to manage production Charles River IMS environments for multiple clients. You will oversee remote administration, system performance, and patching while ensuring high-quality client service and reliability.

Responsibilities include configuration, monitoring, and adverse event resolution, plus involvement in disaster recovery planning and client transitions to production operations.

Qualifications

• Experience with Financial Services Investment Management or Trading preferred.
• Strong customer service and troubleshooting skills.
• Bachelor’s degree in Computer Science / IT / Engineering or related field; 0–2 years preferred.

Responsibilities

• Manage production Charles River IMS systems for multiple clients.
• Provide expert remote management, administration and support.
• Perform database/configuration tasks, performance tuning, and patches/upgrades.
• Assist with disaster recovery/business continuity and problem resolution.

Skills

Financial services

SQL Server

Oracle

Sybase

Scripting

XML

Networks

Monitoring

Disaster recovery

Education

Bachelor's degree

Tools

MS SQL Server

Oracle

Sybase

Job description

Company Profile:Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018.Background:A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients.Responsibilities:This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including:Client assistance in optimal use of the systemUser administration/privilegesParameter configuration changesSystem availabilityApplication and database performance tuningDaily operational processing monitoring and supportCharles River IMS and database software patchesCharles River IMS version upgradesAssistance with problem support and resolutionBusiness Continuity/Disaster Recovery assistanceWorking with Charles River colleagues to smoothly transition new Clients to production operation.Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.The role will involve periodic out of hours support and/or weekend work.Occasional travel to customer sites may be required for planning and review meetings.Skills, Experience & Qualifications Required:Experience with Financial Services Investment Management, Trading or related systems highly preferable ( e.g. Charles River IMS)Proven ability to partner with various internal departments to deliver superior customer service.Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions.Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity.Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.Bachelor’s degree and 0-2 years experience in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math or Statistics preferred.Salary Range:$70,000 - $118,750 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit https://hrportal.ehr.com/statestreet/Home .About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.