Primary Systems Analyst

STATE STREET CORPORATION; United States; On-site; USD 70,000 - 119,000; Full time

Benefits offered by this job

401K with company match

Insurance coverage

Paid time off

Employee Assistance Program

Performance-based awards

Job summary

State Street Corporation seeks a client-facing production operations specialist to manage Charles River IMS systems for multiple clients. The role includes client assistance, user administration, configuration changes, and performance tuning to ensure system availability.

The candidate should have 0–2 years in a technical/analytical discipline, familiarity with MS SQL Server, Oracle, and Sybase, and strong communication skills. Bachelor’s degree preferred.

Qualifications

• Bachelor’s degree in a technical or analytical discipline preferred.
• 0–2 years of experience in CS/IT/Finance/Engineering/Science/Math/Stats preferred.
• Experience with Charles River IMS or financial services systems preferred.
• Strong customer service and communication skills.

Responsibilities

• Assist clients in optimal use of the system.
• Manage user administration and privileges.
• Configure parameters and monitor system availability.
• Perform performance tuning for databases and applications.
• Support daily operational processing and patches.
• Assist with disaster recovery and business continuity.
• Coordinate transitions for new clients to production.
• Collaborate with vendors to deliver integrated services.

Skills

Customer service

Troubleshooting

Verbal communication

Technical support

System monitoring

SQL Server

Oracle

Sybase

Scripting

Monitoring software

Education

Bachelor's degree

Tools

MS SQL Server

Oracle

Sybase

Scripting languages

Monitoring software

Job description

Company Profile

Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018.

Background

A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients.

Responsibilities

• Client assistance in optimal use of the system
• User administration/privileges
• Parameter configuration changes
• System availability
• Application and database performance tuning
• Daily operational processing monitoring and support
• Charles River IMS and database software patches
• Charles River IMS version upgrades
• Assistance with problem support and resolution
• Business Continuity/Disaster Recovery assistance
• Working with Charles River colleagues to smoothly transition new Clients to production operation.
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

Skills, Experience & Qualifications Required

Experience with Financial Services Investment Management, Trading or related systems highly preferable ( e.g. Charles River IMS) Proven ability to partner with various internal departments to deliver superior customer service. Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions. Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity. Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills. Bachelor’s degree and 0-2 years experience in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math or Statistics preferred.

Salary Range

Salary Range: $70,000 - $118,750 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Benefits

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes:

• our retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers Read our CEO Statement

Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers Read our CEO Statement