Pricing Specialist

Carlile Transportation; Tacoma (WA); Hybrid; USD 33,000 - 51,000; Full time

Benefits offered by this job

Competitive base salary

Employer-subsidized medical, dental, &

Employer-paid life insurance & AD&D

401(k) with 4% company match

Paid time off: 2 weeks vacation, 7 hol

8 paid holidays / sick leave

Work-from-home Mondays & Fridays

Hybrid schedule

Educational assistance up to $5,250

Career growth opportunities

Job summary

Carlile Transportation in Tacoma, WA is seeking a sales-focused professional to sell our services and apply pricing knowledge to satisfy inbound pricing requests. You will establish quotes for LTL, TL, and logistics, handle inbound calls, and meet quotas while supporting cross-functional teams.

You will input call activity in CRM, prepare presentations, and troubleshoot customer issues. A high school diploma is required, with a preference for a business degree and 2–3 years in sales or pricing.

Qualifications

• High school diploma or GED required.
• Undergraduate degree in business administration or related discipline preferred.
• Two to three years of customer service, sales, and/or pricing experience required.

Responsibilities

• Sell Carlile’s services and understand pricing structure.
• Establish rates and price quotes for LTL, TL, logistics and other services.
• Handle inbound, unsolicited prospect calls to convert into sales.
• Refer leads to outside sales Account Representatives when needed and provide support.
• Meet sales and conversion quotas for the commercial sales team.
• Make outbound calls and emails to qualify new leads in a targeted market.
• Stay updated on service offerings and input sales activity into CRM.
• Prepare professional customer presentations as required.
• Investigate and troubleshoot customer service and operational issues.
• Perform other duties as assigned.

Skills

MS Office (Outlook & Excel)

Multi-tasking

Attention to detail

Independent worker

Communication skills

Teamwork

Problem solving

Customer service experience

Pricing experience

Education

High school diploma or GED

Bachelor's degree in business administration or related

Job description

Position Profile

Tacoma, WA, US

This position is responsible for selling Carlile’s services, understanding our pricing infrastructure, and applying that knowledge to successfully satisfy inbound customer pricing requests and/or other customer needs.

• Operate safely and in compliance with all established HSSE policies and procedures
• Establish rates and price quotes for customers ranging from less-than-truckload (LTL), truckload (TL), logistics and other company services
• Handles inbound, unsolicited prospect calls to convert into sales
• May also take unsolicited prospect calls and refer leads to outside sales Account Representatives for future business, and provide support as needed
• Successfully meet sales and conversion quotas established for the commercial sales team
• May make outgoing sales calls, prospecting with follow-up calls and emails to qualify new leads in a targeted market
• Keep current on company service offerings with respect to business operations
• Input all sales call activity into CRM system for knowledge management and reporting
• Prepare professional customer presentations as required
• Investigate and troubleshoot customer service and operational issues
• Perform other duties as assigned

Qualifications

• High school diploma or GED equivalent required
• An undergraduate degree in business administration, or a related discipline is preferred
• Two to three years of previous customer service, sales, and/or pricing experience is required

Knowledge, Skills, and Abilities

• Must be proficient in MS Office suite of applications including Outlook and Excel
• Proven ability to multi-task and work under pressure while meeting deadlines
• Demonstrated attention to detail and work in a timely, accurate and efficient manner
• Must be able to work independently, be self-motivated, be a problem solver and goal oriented, and also work in a team environment
• Must be able to prioritize daily task and assignments
• Must be able to adapt to change in a positive and constructive manner
• Must possess excellent communication skills, both verbal and written
• Must be able to work well with internal departments, vendors, and customers
• Ability to work with mathematical concepts such as fractions, percentages, ratios and practical situations
• An enthusiastic and positive work attitude with strong interpersonal skills
• Must have excellent customer service skills
• Ability to exhibit a professional attitude and appearance
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to effectively present information one-on-one and in small group situations with customers, clients, and other employees

We’re committed to taking care of you and your family, today and in the future.

Here’s what you can look forward to:

• Compensation
  • Competitive base annual salary range: $23.90 - $37.00, depending on experience and qualifications
• Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
• Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long‑term disability coverage
• Retirement
  • Generous 401(k) plan with a 4% company match
• Paid Time Off
  • 2 weeks’ vacation annually
  • 7 company holidays
  • 7 days of sick leave annually
• Flexibility & Balance
  • Work‑from‑home on Mondays & Fridays, for foreseeable future
• Extras that Make a Difference
  • Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
  • Hybrid work schedule (M & F – work from home; Tu-Thu – in office)