Prestige Beauty Store Supervisor – Customer Service Leader

The Estée Lauder Companies Inc.; Brandon (FL); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Paid leave and holidays

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth operation and exceptional customer service in a prestige beauty setting.

You will lead by example, coaching the sales team to deliver inspirational, authentic service while handling cash reconciliation and rotating opening/closing duties. This role is a first supervisory step with plentiful training and development opportunities.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead and support the Store Manager and Assistant Manager to ensure the smooth operation of the store.
• Carry out essential start and end of day cash reconciliation and opening/closing the store on a rota basis.
• Provide inspirational, authentic and personalized customer service to achieve sales and customer service targets.

Skills

Customer service

Retail experience

Supervisory coaching

Cash handling

Flexible hours

POS software

Right to work

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring smooth operation and exceptional customer service in a prestige beauty setting.

You will lead by example, coaching the sales team to deliver inspirational, authentic service while handling cash reconciliation and rotating opening/closing duties. This role is a first supervisory step with plentiful training and development opportunities.