Prestige Beauty Store Leader & Growth Coach

The Estee Lauder Companies Inc.; Troy (MI); On-site; USD 49,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays and vacation

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead a team of Sales Associates and meet sales, service and operations targets at a flagship store.

You will coach staff, manage day-to-day operations, and drive customer relationship management in a fast-paced beauty environment. This role offers leadership responsibility, opportunities for career progression within prestige beauty, and a competitive remuneration and benefits package including health and

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting and in-store events.
• Drive exceptional customer relationship management and leadership of a high-performing team.
• Provide inspirational leadership and ensure strong in-store performance and operations.

Skills

Retail management

Customer service

Sales targets

Staff scheduling

Event management

Cash handling

POS software

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead a team of Sales Associates and meet sales, service and operations targets at a flagship store.

You will coach staff, manage day-to-day operations, and drive customer relationship management in a fast-paced beauty environment. This role offers leadership responsibility, opportunities for career progression within prestige beauty, and a competitive remuneration and benefits package including health and