President of Home Care (PCS)

Always Compassionate Health; Melville (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Always Compassionate Health seeks a Director to oversee home care operations in the Long Island Region from a Melville-based office. You will drive growth, ensure service quality, and manage staffing and compliance across the region.

Responsibilities include developing referral networks with hospitals, discharge planners, physicians, and community partners; monitoring performance metrics; and leading a team of home care managers to sustain financial and operational excellence.

Qualifications

• Bachelor's degree required or strongly preferred.
• Track record in business development and census growth in home care or healthcare.
• Strong MS Excel skills and ability to translate data into operational decisions.
• Analytical thinker with communication skills across staff and leadership.
• Ability to manage multiple initiatives in a fast-paced environment.
• Professionalism in representing the organization externally.

Responsibilities

• Oversee and manage home care services within the Long Island Region, ensuring quality, staffing adequacy, and client satisfaction.
• Monitor service quality via audits, metrics, and improvement initiatives to enhance outcomes.
• Ensure operations comply with laws, regs, and accreditation standards with proper documentation.
• Identify inefficiencies and implement workflow improvements to optimize resources.
• Own census growth and develop referral outreach across hospitals, rehab facilities, and physicians.
• Manage a team of home care managers and staff, providing guidance and ensuring policy adherence.
• Monitor regional P&L, budgeting, and cost control to ensure financial sustainability.

Skills

Leadership

Strategic planning

Analytics

Communication

Staff management

Business development

Education

Bachelor's degree in business, healthcare administration, or related field

Tools

MS Office / Excel

EHR scheduling platforms

Job description

Supervises: Intake Director- PCA/HHA, Director-PCA/HHA Staffing Coordination, Director- Recruitment PCA/HHA, Intake Director- Private Pay

*FULLY ON-SITE IN MELVILLE*

JOB SUMMARY

You will be responsible for overseeing the operations, growth, and management of home care services within the Long Island Region. This role is equal parts operational leader and business developer — you will be expected to grow the region's census, develop referral relationships, and identify new market opportunities while maintaining high-quality service delivery and operational discipline.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations & Service Delivery

• Oversee and manage the delivery of home care services within the Long Island Region, ensuring consistent quality, staffing adequacy, and client satisfaction.
• Monitor and evaluate service quality through regular audits, performance metrics, and improvement initiatives to enhance patient outcomes and satisfaction.
• Ensure all home care operations comply with relevant laws, regulations, and accreditation standards, maintaining proper documentation and reporting throughout.
• Identify operational inefficiencies and implement initiatives to streamline workflows and optimize resource utilization.

Sales, Growth & Business Development

• Own the region's census growth targets — actively developing and executing a referral outreach strategy across hospitals, rehab facilities, discharge planners, physicians, and community organizations.
• Build and maintain relationships with key referral sources, healthcare professionals, and community partners to drive consistent new case intake and expand the region's market presence.
• Analyze local market trends, competitive landscape, and unmet service needs to identify growth opportunities and inform strategic planning.
• Represent the organization at community events, healthcare networking functions, and industry forums to raise regional brand awareness and develop new business pipelines.
• Collaborate with internal marketing and intake teams to ensure referral activity converts efficiently to admitted cases.
• Track and report on census growth, referral source performance, and business development activity on a regular basis to senior leadership.
• Manage a team of home care managers, coordinators, and staff, providing guidance, training, and support to ensure effective operations and adherence to organizational policies.
• Foster a performance culture that values both clinical quality and growth accountability.
• Monitor the financial performance of regional home care operations, including budgeting, resource allocation, and cost control, to ensure financial sustainability.
• Manage regional P&L with an eye toward both cost discipline and revenue growth through census expansion and service mix optimization.

Strategic Planning

• Develop and implement regional strategic plans aligned with organizational goals, incorporating market analysis, growth targets, and service delivery objectives.

QUALIFICATIONS / EDUCATION

• Bachelor's degree in business, healthcare administration, or a related field.
• Demonstrated track record in business development, census growth, or referral relationship management in a home care or healthcare setting strongly preferred.
• Advanced proficiency in MS Office (particularly Excel); experience with EHR/scheduling platforms and databases.
• Strong analytical and problem-solving skills with the ability to translate data into operational and sales decisions.
• Ability to manage and prioritize multiple initiatives in a fast-paced environment with competing priorities.
• High attention to detail and strong communication skills across all levels of staff and external stakeholders.
• Ability to interact with senior leadership and represent the organization externally with professionalism and credibility.

REQUIRMENTS:

• Ability to handle multiple tasks.
• Ability to problem solve.
• Computer literate in fiscal management and other database programs.
• Demonstrate trustworthiness and discrete disposition in carrying out regulatory tasks.
• Excellent written and oral communication skills.
• Possess excellent interpersonal skills and ability to work well with others.