Prescription Transfer Coordinator

JobRx, Inc.; Town of Florida (NY); On-site; USD 60,000 - 95,000; Full time

Job summary

JobRx, Inc. seeks a SP Liaison to ensure transferred prescriptions are received by a partner pharmacy daily, reporting to the Program Manager.

The role requires collaboration with SP partners, case managers, and pharmacies to track copay information, run test claims, and confirm transfer receipts while maintaining HIPAA confidentiality and high data accuracy. Candidates should demonstrate strong communication, data entry, and problem-solving skills, with experience in healthcare policy or

Qualifications

• Bachelor's degree strongly preferred; a degree may be required for some programs.
• 3 years' experience in healthcare policy, reimbursement, market access, or related field.
• Excellent verbal and written communication skills with effective presentation ability.
• Proficient in Microsoft Excel and common office software.
• Able to learn department software independently and stay organized.
• Demonstrated confidentiality with HIPAA and client data.

Responsibilities

• Record Copay information and update CRM.
• Run Test Claims.
• Confirm receipt of transferred prescriptions with the specialty pharmacies.
• Assist case managers with status and shipping updates on prescriptions transferred to the Pharmacy.
• Inform Transferred Pharmacy of copay card or funding options, as needed.
• Outreach to partnered pharmacies when timely dispenses do not occur or data deficiencies are identified in reporting.
• Manually trigger unresponsive text to patients to assist SP schedule shipment of medication.
• Assist with phone queue during peak volume.
• Participate in weekly meetings with the SP partners.
• Perform other duties as assigned by the Program Manager.
• Maintain confidentiality and HIPAA compliance.

Skills

Verbal and written communication

CRM software

Microsoft Excel

Interpersonal skills

Data entry

Confidentiality

Problem solving

Time management

Education

Bachelor's Degree (strongly preferred)

Tools

Microsoft Excel

CRM software

Job description

JobRx, Inc. seeks a SP Liaison to ensure transferred prescriptions are received by a partner pharmacy daily, reporting to the Program Manager.

The role requires collaboration with SP partners, case managers, and pharmacies to track copay information, run test claims, and confirm transfer receipts while maintaining HIPAA confidentiality and high data accuracy. Candidates should demonstrate strong communication, data entry, and problem-solving skills, with experience in healthcare policy or