Presales Consultant North America

PLANON; Boston (MA); Hybrid; USD 80,000 - 140,000; Full time

Job summary

Planon is seeking a Presales Consultant for North America, based in Boston. You will work with enterprise customers to understand real estate and facilities needs and present Planon technology solutions across IWMS, facilities, and related domains.

Extensive discovery sessions, tailored demos, and PoCs will be core activities. You will collaborate with sales teams, travel across North America, and help shape customer outcomes through data-driven insights and proven demonstrations.

Qualifications

• 2-5+ years of experience in Presales, Sales Engineering or Solutions Consulting.
• Experience leading discovery sessions and tailored demonstrations for complex, multi-stakeholder enterprise environments.
• Hands-on experience with enterprise SaaS or complex B2B software, within IWMS, facilities, real estate, or asset-centric domains.
• Experience leading or supporting Proofs of Concept or pilots, including scenarios with operational complexity such as data centers or field services.
• Strong communication skills with the ability to engage business, technical, and executive stakeholders.
• A self directed, growth oriented mindset, comfortable learning new solution areas and taking ownership, with exposure to smart building technologies, integrations, or data driven environments accelerating ramp up.

Responsibilities

• Present Planon solutions across IWMS, Facilities, Real Estate, GIS, BIM, IoT, and related domains to business, technical, and executive stakeholders.
• Lead discovery sessions to identify functional and technical challenges and shape solution approaches aligned to customer processes.
• Understand how customers use existing Planon solutions, drive adoption of core workflows, and remove barriers to value realization.
• Deliver tailored on-site and virtual demonstrations focused on real-world customer use cases.
• Lead and support Proofs of Concept and pilot initiatives, including expansion, new business, data center, and field service scenarios.
• Capture and communicate product gaps and customer feedback to Product and Implementation teams to support continuous improvement.
• Partner closely with Account Managers and Marketing, support RFIs/RFPs, represent Planon in customer engagements and industry events, and travel across North America.

Skills

Presales experience

Discovery sessions

Enterprise SaaS

Stakeholder communication

Growth mindset

Job description

Job title

Contract type

Permanent

As aPresales Consultantat Planon, you will work with enterprise customers to understand their real estate and facility operations needs and provide solutions using Planon technology platform.. You will partner closely with the sales team to support both new opportunities and existing customers.

You will work across multiple industries and solution areas, including data centers and field services. You will also gain deep exposure to IWMS and smart building technologies. Within a growing North American team, you’ll have high ownership and visibility, with the opportunity to influence customer outcomes and grow your expertise in a complex, evolving domain.

Planon is a market leader in IWMS and smart sustainable building technology, trusted by large enterprise organizations worldwide. You’ll join a collaborative, international company that values innovation, learning, and taking ownership.

What you’ll do

• Present Planon solutions across IWMS, Facilities, Real Estate, GIS, BIM, IoT, and related domains to business, technical, and executive stakeholders
• Lead discovery sessions to identify functional and technical challenges and shape solution approaches aligned to customer processes
• Understand how customers use existing Planon solutions, drive adoption of core workflows, and remove barriers to value realization
• Deliver tailored on-site and virtual demonstrations focused on real-world customer use cases
• Lead and support Proofs of Concept and pilot initiatives, including expansion, new business, data center, and field service scenarios
• Capture and communicate product gaps and customer feedback to Product and Implementation teams to support continuous improvement
• Partner closely with Account Managers and Marketing, support RFIs/RFPs, represent Planon in customer engagements and industry events, and travel across North America

Travel: This role includes customer and event travel across North America, typically around 30-40%, with flexibility depending on deal and customer needs.

Profile

You are someone who works comfortably with complex enterprise customers, takes ownership end to end, and operates effectively in a lean, enterprise focused environment.

You bring:

• 2-5+ years of experience in Presales, Sales Engineering, Enterprise Customer Success or Solutions Consulting
• Experience leading discovery sessions and tailored demonstrations for complex, multi stakeholder enterprise environments
• Hands on experience with enterprise SaaS or complex B2B software, within IWMS, facilities, real estate, or asset centric domains
• Experience leading or supporting Proof of Concepts or pilots, including scenarios with operational complexity such as data centers or field services
• Strong communication skills with the ability to engage business, technical, and executive stakeholders
• A self directed, growth oriented mindset, comfortable learning new solution areas and taking ownership, with exposure to smart building technologies, integrations, or data driven environments accelerating ramp up

We offer

Salary range: A base salary of $80,000 - $140,000 per year, depending on experience.

This range represents a good faith estimate of the expected base salary for this role, based on objective, role-related criteria. The total compensation package includes commission and additional benefits. Would you like to find out more about our salary range and benefits? Check our benefits package .

At Planon, we put our people at the heart of everything we do and create an inspiring and safe environment that enables everyone to work,learn,live, andplay .

Our strategic partnership with Schneider Electric, a global leader in energy management and automation, further strengthens our ability to deliver innovative smart building solutions and drive progress in sustainability and technology.

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

We may use artificial intelligence (AI) or automated tools to support parts of our recruitment process, such as application screening and candidate assessment. These tools assist our recruiters, and final employment decisions are always made by human professionals.

Job location

North America, Boston (braintree)

Minimum level of experience required

3-5 years

Referral

Yes