Presales Consultant

Centric Software, Inc.; Minnesota; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Centric Software is seeking a PLM Pre-Sales Consultant to demonstrate the business value of Centric PLM to retailers, brands and manufacturers. You will partner with Sales to influence decisions and tailor demonstrations to customer workflows.

The role requires strong PLM domain knowledge, exceptional presentation skills, and the ability to map business needs to technology. You will travel regionally and occasionally internationally while contributing to solutions across merchandising, sourcing

Qualifications

• Strong understanding of PLM, Product Development, Merchandising, Sourcing, and related business processes.
• Experience mapping business processes to software capabilities and business outcomes.
• Exceptional presentation, storytelling, and customer communication skills.
• Strong analytical and structured problem-solving capabilities.
• Ability to operate independently within a fast-paced, high-growth environment.
• Entrepreneurial mindset with strong ownership and accountability.

Responsibilities

• Lead product demonstrations aligned to customer workflows and business objectives.
• Conduct discovery sessions to identify challenges, inefficiencies, and opportunities.
• Translate business requirements into solution narratives, use cases, and user stories.
• Create tailored demonstration scripts, datasets, and materials.
• Configure PLM demonstrations reflecting industry-specific workflows.
• Support RFP/RFI responses and contribute to deal strategy.
• Develop Statements of Work (SOWs) and ROI models.
• Build business cases quantifying efficiency and speed-to-market gains.
• Collaborate with cross-functional teams on end-to-end industry solutions.

Skills

PLM knowledge

Business process mapping

Presentation skills

Stakeholder engagement

Cross-functional collaboration

Tools

XML

HTML

JavaScript

Databases (PostgreSQL, MSSQL, Oracle)

Job description

About Centric Software: Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutionsto plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market. Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional. Presales Consultant Vertical: Fashion, Apparel, Footwear, Luxury, Outdoor, Specialty Retail, Multi-Category Retail, Consumer Goods Solution: Product Lifecycle Management (PLM)

About Centric Software Centric Software is a leading, high-growth provider of Product Lifecycle Management (PLM) solutions across Fashion, Retail, Consumer Electronics, Food & Beverage, and Health & Beauty. We are expanding rapidly worldwide, helping organizations accelerate product innovation, streamline processes, and drive measurable business value.

Role Overview As a PLM Pre-Sales Consultant, you will be a key driver in the sales process, responsible for demonstrating and communicating the business value of Centric PLM to prospective customers. You will partner closely with Sales to influence customer decisions, differentiate Centric in competitive situations, and position our solution as the preferred choice. This role extends beyond product demonstrations. You will help retailers, brands, manufacturers, and product-focused organizations envision how PLM can transform their product development, sourcing, merchandising, assortment, quality, and commercialization processes. By connecting solution capabilities to measurable business outcomes, you will play a direct role in winning new business and enabling long-term customer success.

Key Responsibilities

• Pre-Sales Solution Design & Consulting
  • Lead product demonstrations aligned to customer workflows, product development processes, and strategic business objectives
  • Conduct engaging discovery sessions to identify customer challenges, operational inefficiencies, and growth opportunities
  • Analyze customer product development lifecycles, technology landscapes, and business processes
  • Translate business requirements into compelling solution narratives, use cases, and user stories
  • Identify process gaps and recommend scalable, best-practice solutions
  • Document discovery findings, scope decisions, and opportunity artifacts
  • Create tailored demonstration scripts, sample datasets, and presentation materials aligned with customer business processes
  • Configure and personalize PLM demonstrations to reflect industry-specific workflows and best practices
  • Support RFP/RFI responses and contribute to competitive positioning and deal strategy
  • Develop Statements of Work (SOWs), including scope definitions, assumptions, and service estimates
  • Build business cases and ROI models that quantify operational efficiency, speed-to-market improvements, collaboration gains, and business value
  • Contribute to marketing initiatives, webinars, industry events, and customer presentations
  • Develop internal enablement materials and deliver training sessions
  • Participate in product update reviews and translate new capabilities into customer-relevant use cases
  • Facilitate discussions around system architecture, integrations, hosting options, and technical requirements
• Stakeholder Engagement
  • Deliver high-impact presentations to executive, business, and technical stakeholders
  • Facilitate "Art of the Possible" workshops focused on digital transformation, product innovation, and process optimization
  • Drive alignment across Product Development, Merchandising, Design, Sourcing, Quality, Supply Chain, Operations, and IT teams
  • Elevate deal value through strategic consulting and solution positioning
  • Serve as a trusted advisor throughout the evaluation process
• Cross-Functional Collaboration
  • Partner with cross-functional presales teams to develop end-to-end industry solutions, demonstrations, and value propositions
  • Collaborate with Product Management to provide market insights and customer feedback
  • Support Marketing initiatives including webinars, thought leadership content, industry events, and product demonstrations
  • Contribute to post-sales activities when needed to ensure continuity and customer success

The Successful Candidate Profile

Core Competencies

• Strong understanding of Product Lifecycle Management (PLM), Product Development, Merchandising, Assortment Management, Sourcing, Supply Chain, Product Information Management (PIM), ERP, or related business processes

Experience

• Experience supporting brands, retailers, manufacturers, or consumer product organizations
• Proven ability to map business processes to software capabilities and business outcomes
• Exceptional presentation, storytelling, and customer communication skills
• Strong analytical and structured problem-solving capabilities
• Ability to operate independently within a fast-paced, high-growth environment
• Entrepreneurial mindset with strong ownership, initiative, and accountability
• Ability to manage complex customer engagements with minimal supervision
• Willingness to travel regionally and occasionally internationally
• Experience in retail, fashion, footwear, luxury goods, outdoor, specialty retail, consumer products, or related industries
• Strong understanding of product creation, merchandising, sourcing, supply chain, quality, or product commercialization processes
• Experience supporting digital transformation, process improvement, or enterprise software initiatives
• Experience in presales, solution consulting, professional services, implementation consulting, or enterprise software delivery
• Practical experience with PLM platforms or related enterprise applications strongly preferred
• Demonstrated experience delivering software demonstrations and configuring solutions for customer-specific scenarios
• Experience working with executive, business, and technical stakeholders throughout complex sales cycles

Preferred Industry Knowledge

• Experience supporting one or more of the following functions: Product Development Merchandising Buying & Assortment Planning Design & Line Planning Materials Management Sourcing & Supplier Collaboration Quality Management Product Commercialization Supply Chain Operations Sustainability & Compliance Retail Operations

Technical Skills (Preferred)

• AI and Generative AI technologies XML HTML JavaScript Databases (PostgreSQL, Microsoft SQL Server, Oracle) Enterprise integrations and data migration concepts SaaS software architecture and cloud-based applications

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

Join Centric Software®, where digital transformation meets real-world impact. We design and deliver next-generation solutions that empower the world’s leading retailers, brands and manufacturers in fashion, luxury, footwear, outdoor, home, food & beverage, cosmetics & personal care and multi-category retail—to become smarter, leaner and more sustainable. Our philosophy is simple: attract the best customers by building the best solutions—crafted by the best teams across the globe. Together, we push boundaries, transform industries and shape the future of how products are made, launched and managed.