Prepared Foods Team Leader Assistant

Giant Eagle, Inc.; Girard (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Team Leader in their food department to provide leadership and ensure high standards of food safety and quality. This role requires 1 to 3 years of experience, alongside a Food Safety certification and a high school diploma.

In this position, you'll supervise team members, manage schedules, and enhance customer relationships through quality service and merchandising initiatives. A passion for food preparation and customer satisfaction is essential for success in this role.

Come join our supportive community and grow your future with us!

Qualifications

• 1 to 3 years of experience in a relevant role.
• Food Safety certification required.
• Must be at least 18 years of age.

Responsibilities

• Maintain food quality standards and sanitation.
• Supervise team for maximum production and efficiency.
• Control operating expenses to meet budgeted food and labor costs.
• Manage scheduling and work assignments for team members.
• Support in-store ads and special events to increase profits.
• Organize food storage areas to meet health requirements.
• Analyze Customer Satisfaction Survey for improvement.
• Ensure proper procedures to meet out-of-stock goals.
• Promote continuous development of team members.
• Prepare food for customers by cooking and grilling.
• Set up and maintain food display cases.
• Suggestive selling and sampling products to customers.

Skills

Leadership

Food Safety

Customer Relationship Management

Education

High school diploma or equivalent

Job description

Job Summary

To provide leadership to Team Members in all aspects of the department through coaching and mentoring. To stimulate the growth of the business by implementing merchandising initiatives and building lifelong relationships with our customers.

Job Description

Experience Required: 1 to 3 years

Experience Desired: Food Safety experience

Education Desired: High school diploma or equivalent

Certification or Licensing Required: Food Safety

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain food quality standards without variation; maintain high standards of food safety and sanitation; and maintain all equipment in good working order.
• Supervise prepared food team members to achieve maximum production and efficiency when Prep Foods Team Leader/Manager is not there.
• Assist Prepared Foods Team Leader/Manager in controlling operating expenses and achieve budgeted food and labor cost; understand P&L/LOB reports.
• Manage the department team members by writing schedules and work assignments and enforcing all company policies.
• Increase profits by supporting in store ads, sampling, and special events. Being aware of competitors in area.
• Organize and maintain all food storage areas in accordance with health and safety requirements. Including labeling/code dating, cross contamination, and temperature.
• Maintain accurate department records to ensure documentation is available for review during various audits.
• Analyze the Customer Satisfaction Survey and Mystery Shopper reports to identify areas in which improvement is needed. Work together with Prepared Foods Team Leader/Manager to coach team member(s) accordingly.
• Ensure that proper procedures are being followed to meet the out-of-stock percentage goal.
• Promote the continuous development of team members and identify candidates for Management Development Program.
• Prepare food for customers by cooking, frying, and grilling. Process includes prep work such as chopping, dicing, and slicing.
• Reading recipes and following instructions.
• Set up Gourmet food cases, maintain display throughout the day.
• Package, weigh, and display food for Grab and Go case. Check dates on products routinely.
• Suggestive selling with knowledge of products in department. Sampling products for customers.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.