Prepared Foods Clerk

Giant Eagle, Inc.; Stow (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Perishable Clerk to join our Prepared Foods team. You will help keep customers satisfied by filling orders, ensuring the freshest products, and supporting salad bar, deli, and other stations.

You're expected to be a team player who motivates others and grows with leadership opportunities. The role emphasizes strong customer service, food safety awareness, and teamwork to deliver high-quality products and an outstanding shopping experience.

Qualifications

• Experience in food service or grocery is a plus.
• Ability to greet customers and understand their needs.
• Willingness to learn across departments.

Responsibilities

• Greet customers and ensure orders are filled to meet expectations.
• Assist in multiple departments including Deli, Meat, and prepared foods.
• Maintain cleanliness and sanitation according to guidelines.
• Rotate and check product dates to ensure safety and freshness.
• Assist with receiving deliveries and restocking shelves.
• Record special orders and prepare deli items as needed.
• Support team to achieve out-of-stock and service goals.

Skills

Customer service

Teamwork

Product knowledge

Education

No High School diploma required

Food Safety certification

Job description

Job Summary

As a Perishable Clerk, you’ll be a key part of our Team. You’ll help us build lifelong relationships with our customers by focusing on, understanding and exceeding their needs. As a member of the Prepared Foods team, your primary responsibility will be servicing the customers by filling their orders and ensuring they have the freshest products available. In Prepared Foods, you may be working with our salad bar, sandwich area, hot foods or beverage bar. As a member of our team, you will also be fully trained and able to assist customers in other areas in the store including, but not limited to, the Deli and Meat Departments. To thrive in this position, you should be a team player. One that knows you’re successful only when those around you are set up for success. You should also be eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: 0 to 6 months

• Experience Desired: Food Safety experience
• Education Desired: No High School diploma required
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 16 years of age

Job Responsibilities

• Provide exemplary customer service by greeting customers in the department and ensuring their orders are filled to meet their expectations.
• Make suggestions to our customers to enhance their shopping experience
• Have sufficient knowledge to answer questions and make suggestions to our customers.
• Make suggestions to our customers to enhance their shopping experience.
• Provide products and services that meet the requirements of internal and external customers and abide by the Company's Statement of Values.
• Maintain cleanliness of equipment, tables, utensils, floor (to ensure safety), and sanitation regulations are met.
• Set up deli/cheese case by preparing case according to company standards and procedures.
• Replenish product in the Grab-n-Go food cases, rotating product and ensuring code dating procedures are followed.
• Replenish product in the deli cases, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Maintain product level in sales cases by identifying low product and filling where necessary.
• Replenish product in the prepared foods and seafood cases, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Record special orders on prepared foods products to ensure the customer is delighted with the finished product.
• Replenish product in the meat, produce, seafood, floral departments, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Record and assist in preparation of deli special orders to ensure the customer is delighted with the finished product.
• Learn about and maintain knowledge of code dating.
• Follow proper procedures to ensure store meets out-or-stock percentage goals.
• Assist in receiving and unloading deliveries.
• Rotate and check code dates on products to ensure customers safety.
• Check deliveries by comparing invoice to merchandise.
• Prepare, maintain and track records concerning work processes.
• Handle products and equipment in accordance with food safety guidelines to ensure a safe shopping environment.
• Perform other duties as assigned.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.