Prepared Foods Team Leader Assistant

Giant Eagle, Inc.; Garfield Heights (OH); On-site; USD 19,286 - 24,796; Full time

Job summary

Giant Eagle, Inc. is seeking a Prepared Foods Team Member to lead and coach team members in all aspects of the department, driving quality, food safety, and customer service while modeling professional behavior.

You will implement merchandising initiatives, manage daily tasks such as food prep, labeling, and displays, and support in-store events to grow sales and nurture customer relationships.

Qualifications

• 1 to 3 years of experience in a related role.
• Food safety experience is desired.
• High school diploma or equivalent is required.
• Food Safety certification is required.
• Lift up to 50 pounds and be at least 18 years old.

Responsibilities

• Maintain high food quality and safety standards and keep equipment in good working order.
• Supervise prepared foods team members to ensure efficiency when supervisor is absent.
• Help control operating expenses and understand P&L/LOB reports.
• Manage department team schedules and enforce company policies.
• Support in-store ads, sampling, and events to increase profits and monitor competitors.
• Organize storage areas following health and safety requirements, including labeling and date coding.
• Keep accurate department records for audits.
• Review Customer Satisfaction and Mystery Shopper reports to drive improvements.
• Work to achieve out-of-stock goals and develop future leaders.

Skills

Coaching and mentoring

Food safety

Leadership

Education

High school diploma or equivalent

Job description

Job Summary

To provide leadership to Team Members in all aspects of the department through coaching and mentoring. To stimulate the growth of the business by implementing merchandising initiatives and building lifelong relationships with our customers.

Job Description

Experience Required: 1 to 3 years
Experience Desired: Food Safety experience
Education Desired: High school diploma or equivalent
Certification or Licensing Required: Food Safety
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain food quality standards without variation; maintain high standards of food safety and sanitation; and maintain all equipment in good working order.
• Supervise prepared food team members to achieve maximum production and efficiency when Prep Foods Team Leader/Manager is not there.
• Assist Prepared Foods Team Leader/Manager in controlling operating expenses and achieve budgeted food and labor cost; understand P&L/LOB reports.
• Manage the department team members by writing schedules and work assignments and enforcing all company policies.
• Increase profits by supporting in store ads, sampling, and special events. Being aware of competitors in area.
• Organize and maintain all food storage areas in accordance with health and safety requirements. Including labeling/code dating, cross contamination, and temperature.
• Maintain accurate department records to ensure documentation is available for review during various audits.
• Analyze the Customer Satisfaction Survey and Mystery Shopper reports to identify areas in which improvement is needed. Work together with Prepared Foods Team Leader/Manager to coach team member(s) accordingly.
• Ensure that proper procedures are being followed to meet the out-of-stock percentage goal.
• Promote the continuous development of team members and identify candidates for Management Development Program.
• Prepare food for customers by cooking, frying, and grilling. Process includes prep work such as chopping, dicing, and slicing.
• Reading recipes and following instructions.
• Set up Gourmet food cases, maintain display throughout the day.
• Package, weigh, and display food for Grab and Go case. Check dates on products routinely.
• Suggestive selling with knowledge of products in department. Sampling products for customers.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.