Prepared Foods Associate — Fresh Service & Customer Care

Happier Grocery; New York (NY); On-site; USD 32,000 - 38,000; Full time

Job summary

Happier Grocery is hiring a Prepared Foods Associate to deliver outstanding customer service at the prepared foods counter, maintain attractive displays, and ensure quality and safety standards. You will assist customers, handle products, and contribute to a welcoming shopping experience.

The role emphasizes friendly service, accurate labeling, and efficient POS transactions, with a strong focus on cleanliness and food safety in a fast-paced setting.

Qualifications

• Experience in customer service, food service, deli, grocery or retail preferred.
• Passion for food and hospitality.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with attention to detail.
• Strong organizational skills and cleanliness.

Responsibilities

• Greet and assist customers in a friendly, professional, and engaging manner.
• Provide product recommendations and answer questions regarding prepared foods and offerings.
• Serve, weigh, and label prepared foods per company standards.
• Prepare and replenish displays to keep products fresh and stocked.
• Monitor food quality, freshness, and presentation during shifts.
• Operate the POS system and process transactions accurately and efficiently.
• Follow all food safety, sanitation, and health regulations.
• Maintain a clean, organized, and safe work environment.
• Assist with receiving, stocking, rotating, and storing inventory using proper procedures.
• Communicate product availability, feedback, and concerns to management.
• Support department goals and other store duties as needed.
• Collaborate with team to ensure efficient operations and positive customer experiences.

Skills

Customer service

Food safety knowledge

Communication

Attention to detail

Teamwork

Flexible schedule

Tools

POS system

Job description

Happier Grocery is hiring a Prepared Foods Associate to deliver outstanding customer service at the prepared foods counter, maintain attractive displays, and ensure quality and safety standards. You will assist customers, handle products, and contribute to a welcoming shopping experience.

The role emphasizes friendly service, accurate labeling, and efficient POS transactions, with a strong focus on cleanliness and food safety in a fast-paced setting.