Prepared Foods Associate

HAPPIER 365 LLC; New York (NY); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Happier Grocery in New York, NY is seeking a Prepared Foods Associate to deliver outstanding customer service at the prepared foods counter. You will help customers, prepare and label foods, maintain attractive displays, and ensure freshness and quality throughout shifts.

The role requires strong communication, reliability, and the ability to work evenings, weekends, and holidays in a fast-paced grocery setting. Join our team to support operations and create a welcoming shopping experience.

Formación

• Previous customer service, food service, deli, grocery, or retail experience preferred.
• Passion for food and hospitality.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with attention to detail.
• Willingness to stand for extended periods and lift up to 50 pounds.
• Flexible availability including evenings, weekends, and holidays.

Responsabilidades

• Greet and assist customers in a friendly, professional manner.
• Provide product recommendations and answer questions regarding prepared foods, ingredients, and offerings.
• Serve, weigh, and label prepared foods according to company standards.
• Prepare and replenish displays to ensure products are fresh, attractive, and fully stocked.
• Monitor food quality, freshness, and presentation throughout each shift.
• Operate the POS system and process customer transactions accurately and efficiently.
• Follow all food safety, sanitation, and health department regulations.
• Maintain a clean, organized, and safe work environment, including counters, equipment, and service areas.
• Assist with receiving, stocking, rotating, and storing inventory using proper food-handling procedures.
• Communicate product availability, customer feedback, and operational concerns to management.
• Support department goals and assist with additional store duties as assigned.
• Work collaboratively with team members to ensure efficient operations and a positive customer experience.

Conocimientos

Customer service

Food service

Communication

Teamwork

Attention to detail

Flexible availability

Herramientas

POS system

Descripción del empleo

SUMMARYThe Prepared Foods Associate is responsible for delivering outstanding customer service while supporting the daily operations of the Prepared Foods department at Happier Grocery. This role serves customers at the prepared foods counter, maintains attractive and well-stocked displays, ensures food quality and safety standards are met, and contributes to a welcoming shopping experience. Prepared Foods Associates play an important role in building customer loyalty by providing knowledgeable, friendly service and high-quality products.ResponsibilitiesGreet and assist customers in a friendly, professional, and engaging manner.Provide product recommendations and answer questions regarding prepared foods, ingredients, and offerings.Serve, package, weigh, and label prepared foods according to company standards.Prepare and replenish displays to ensure products are fresh, attractive, and fully stocked.Monitor food quality, freshness, and presentation throughout each shift.Operate the point-of-sale (POS) system and process customer transactions accurately and efficiently.Follow all food safety, sanitation, and health department regulations.Maintain a clean, organized, and safe work environment, including counters, equipment, and service areas.Assist with receiving, stocking, rotating, and storing inventory using proper food-handling procedures.Communicate product availability, customer feedback, and operational concerns to management.Support department goals and assist with additional store duties as assigned.Work collaboratively with team members to ensure efficient operations and a positive customer experience.QualificationsPrevious customer service, food service, deli, grocery, or retail experience preferred.Passion for food and hospitality.Strong communication and interpersonal skills.Ability to work in a fast-paced environment while maintaining attention to detail.Strong organizational skills and commitment to cleanliness.Ability to follow written and verbal instructions.Flexible availability, including evenings, weekends, and holidays as needed.Ability to stand and walk for extended periods.Ability to frequently lift, carry, push, and pull up to 50 pounds.Ability to bend, reach, stoop, and perform repetitive motions.Ability to work in refrigerated environments and around commercial kitchen equipment.