Prepared Foods Associate: Fast-Paced Production & Service

Whole Foods Market; San Jose (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Health & wellness support programs

Job summary

Whole Foods Market IP. L.P. is seeking a Team Member in California to perform all functions related to preparation, counter service, sanitation, and stocking of products.

The role emphasizes courteous, friendly service to customers and Team Members and strict adherence to health regulations. You will support prepared foods, label and rotate items, assist with merchandising, and handle opening/closing duties while maintaining a clean environment.

Qualifications

• Thorough product knowledge.
• Ability to prepare multiple recipes per shift.
• Capable of accessing information about market conditions and communicating it to customers.
• Understands spoilage and supply waste and how it affects department profits.
• Working knowledge and application of all merchandising expectations within the department.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Responsibilities

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures product production is performed using correct measuring devices and all recipes are followed.
• Helps customers understand the difference between WFM products and products at conventional stores.
• Ensures that walk-ins and freezers are kept clean and well-organized.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Product knowledge

Recipes per shift

Market conditions

Spoilage awareness

Merchandising standards

Communication skills

Team collaboration

Customer service

Follow procedures

Work ethic

Quality goals compliance

Job description

Whole Foods Market IP. L.P. is seeking a Team Member in California to perform all functions related to preparation, counter service, sanitation, and stocking of products.

The role emphasizes courteous, friendly service to customers and Team Members and strict adherence to health regulations. You will support prepared foods, label and rotate items, assist with merchandising, and handle opening/closing duties while maintaining a clean environment.