Prenatal CMA — Patient Care & Clinic Support

HEALing Community Health; Atlanta (GA); Hybrid; USD 40,000 - 60,000; Full time

Job summary

HEALing Community Health in Atlanta, GA is seeking a Certified Medical Assistant to provide vital clinical support to our medical team. This full-time, on-site role emphasizes patient-focused service, prenatal care support, accurate EHR documentation, and collaboration with providers to deliver high-quality care to HEAL patients.

The ideal candidate will have CMA credential, BCLS, at least one year of clinical experience, and strong communication and organizational skills.

Qualifications

• Completion of an accredited Medical Assistant training program.
• Minimum of one year of experience in a clinical setting preferred.
• CMA credential required.
• BCLS certification required.
• HIPAA compliance and safety protocols essential.
• Strong customer service orientation with excellent organizational and verbal communication skills.
• Proven ability to work collaboratively in a team environment and resolve conflicts effectively.

Responsibilities

• Supports providers during examinations, procedures, and prenatal care.
• Performs patient intake, including vital signs, medical histories, and assessments.
• Maintains accurate and confidential EHR.
• Administers medications, injections, and vaccinations as directed.
• Conducts phlebotomy, lab specimen collection, and processing.
• Prepares and maintains clean, well-stocked exam rooms.
• Educates patients on medications, diet, wellness, and prenatal care.
• Coordinates appointments, referrals, billing, and insurance verification.
• Triages patient inquiries and messages, ensuring timely provider communication.
• Calls in prescriptions and authorizes refills per provider instructions.
• Upholds HIPAA compliance and ensure a safe, secure clinical environment.
• Manages medical supply inventory and ordering.
• Implements the Patient Assistance Program in collaboration with providers and support staff.
• Provides emotional support and resources for pregnancy-related concerns.
• Demonstrates exceptional customer service and professional communication.
• Leads by example in promoting HEAL’s standards of care and service excellence.
• Performs additional duties as assigned.

Skills

Customer service

Organization

Verbal communication

Teamwork

Conflict resolution

Cultural competence

Education

Certified Medical Assistant (CMA)

Basic Cardiac Life Support (BCLS)

Accredited Medical Assistant training program

Tools

EHR systems

Job description

HEALing Community Health in Atlanta, GA is seeking a Certified Medical Assistant to provide vital clinical support to our medical team. This full-time, on-site role emphasizes patient-focused service, prenatal care support, accurate EHR documentation, and collaboration with providers to deliver high-quality care to HEAL patients.

The ideal candidate will have CMA credential, BCLS, at least one year of clinical experience, and strong communication and organizational skills.