Premium Vehicle Service Porter & Customer Experience

Ocala Sullivan Cadillac; Ocala (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

Ocala Sullivan Cadillac is seeking a Service Porter to move and park vehicles, maintain the service drive and parking areas, and assist with customer greetings in the service drive. You will help retrieve and deliver vehicles, perform basic inspections, and assist with washing and detailing when needed.

The role requires a high school diploma or equivalent, the ability to drive both manual and automatic transmission vehicles, and strong customer service and communication skills.

Qualifications

• High school diploma or equivalent.
• Ability to drive both manual and automatic transmission vehicles.
• Previous experience in a similar role is preferred but not required.

Responsibilities

• Move and park vehicles in a safe and efficient manner within the dealership lot and service area.
• Maintain the cleanliness and organization of the service drive, parking lot, car wash, and customer waiting areas.
• Assist in retrieving and delivering customer vehicles as requested by service advisors or technicians.
• Perform vehicle inspections to check for any damage or issues before and after service.
• Assist with washing and detailing customer vehicles as needed.
• Ensure that all vehicles are locked and secured when not in use.
• Greeting customers promptly in the service drive.
• Provide courteous and professional service to customers and address their needs promptly.
• Assist with shuttle service for customers, if applicable.
• Perform other duties as assigned by the Service Manager/Fixed Operations Manager.

Skills

Customer service

Communication

Vehicle operation

Attention to detail

Education

High school diploma

Job description

Ocala Sullivan Cadillac is seeking a Service Porter to move and park vehicles, maintain the service drive and parking areas, and assist with customer greetings in the service drive. You will help retrieve and deliver vehicles, perform basic inspections, and assist with washing and detailing when needed.

The role requires a high school diploma or equivalent, the ability to drive both manual and automatic transmission vehicles, and strong customer service and communication skills.