Delivery Specialist - Audi

Fletcher-Jones-Automotive-Group-1; Beverly Hills (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid vacation

401(k)

401(k) matching

Flexible spending account

Life insurance

Employee assistance plan

Disability insurance

Job summary

Audi Beverly Hills is seeking a Delivery Specialist to ensure a world-class guest experience during new and used vehicle deliveries. You will guide guests through features, warranty, and paperwork, creating an exceptional first impression at every step.

Collaborating with Sales, Finance, Service, Parts, and Detail, you will prepare vehicles, deliver personalized orientations, assist with Bluetooth, apps, and driver profiles, and review ownership benefits.

Qualifications

• Experience in a similar role, preferably in automotive retail.
• Valid driver’s license with clean driving record.
• Prompt and courteous demeanor.

Responsibilities

• Welcome guests with a warm, professional demeanor and create an exceptional first impression of the dealership.
• Coordinate with Sales, Finance, Service, Parts, and Detail to ensure each vehicle is fully prepared for delivery.
• Deliver a personalized vehicle orientation by demonstrating features, technology, safety systems, and connected services.
• Assist guests with Bluetooth pairing, mobile apps, driver profiles, and personalized vehicle settings.
• Review ownership benefits, warranty coverage, maintenance recommendations, and roadside assistance.
• Follow up after delivery to answer questions, reinforce product knowledge, and support guest satisfaction.
• Support the Sales team with vehicle demonstrations while maintaining accurate delivery documentation and records.
• Support the Sales team with administrative tasks as needed.

Skills

Customer service experience

Valid driver’s license

Courteous demeanor

Job description

At Audi Beverly Hills our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group.

We are seeking a Delivery Specialist as we continue to change the industry. The Delivery Specialist plays an important role in providing our guests with an exceptional experience. The Delivery Specialist is tasked with assisting sales consultants with the delivery of new and used vehicles to customers and ensuring each customer understands the vehicle’s operating features, warranty and paperwork. This is a great opportunity for someone with a passion for customer service or interested in automotive sales.

If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

• Health insurance
• Vision insurance
• Paid vacation
• 401(k)
• 401(k) matching
• Flexible spending account
• Life insurance
• Employee assistance plan
• Disability insurance

What You Will Do

• Welcome guests with a warm, professional demeanor and create an exceptional first impression of the dealership.
• Coordinate with Sales, Finance, Service, Parts, and Detail to ensure every vehicle is fully prepared for delivery.
• Deliver a personalized vehicle orientation by demonstrating features, technology, safety systems, and connected services.
• Assist guests with Bluetooth pairing, mobile apps, driver profiles, and personalized vehicle settings.
• Review ownership benefits, warranty coverage, maintenance recommendations, and roadside assistance.
• Follow up after delivery to answer questions, reinforce product knowledge, and support guest satisfaction.
• Support the Sales team with vehicle demonstrations while maintaining accurate delivery documentation and records.
• Support the Sales team with administrative tasks as needed.

Qualifications

• Previous experience in a similar role.
• Valid driver’s license and clean driving record.
• Prompt and courteous demeanor

Pay

$23 - $23 / hour plus bonus based on performance

At Audi Beverly Hills, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.