Premium Teller: Elevate Customer Experience & Branch Growth

Atlantic Union Bank; Virginia; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Wellness resources

Job summary

Atlantic Union Bank is seeking a customer-focused associate to process transactions, service existing and potential customers, and contribute to branch sales goals. You will perform basic cash transactions, balance cash daily, and identify referral opportunities.

This role requires excellent communication, ability to handle multiple tasks, and adaptability to changing digital channels. Must have a high school diploma and prior cash handling and customer service experience.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including BSA/AML policy.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products and services.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Attention to detail

Adaptability

Stamina (physical)

Travel to branches

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a customer-focused associate to process transactions, service existing and potential customers, and contribute to branch sales goals. You will perform basic cash transactions, balance cash daily, and identify referral opportunities.

This role requires excellent communication, ability to handle multiple tasks, and adaptability to changing digital channels. Must have a high school diploma and prior cash handling and customer service experience.