Customer-Driven Teller: Cash Handling & Branch Growth

Atlantic Union Bank; Kilmarnock (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Coverage

Paid Time Off

401(k) Plan

Wellness Resources

Incentive Compensation

Bonuses

Other Variable Compensation

Job summary

Atlantic Union Bank is seeking a Branch Associate to provide a best-in-class customer experience by handling transactions, servicing customers, and supporting branch sales goals.

The role requires performing basic cash transactions, balancing cash daily, and identifying referral opportunities to contribute to branch goals while adhering to BSA/AML policies and procedures. Strong communication and computer skills are essential.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.

Responsibilities

• Provide excellent customer experience.
• Perform basic customer and cash transactions.
• Balance cash each day.
• Identify referral opportunities to contribute to branch goals.
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.
• Identify risk and escalate concerns through proper channels.
• Develop and maintain knowledge of bank products, services, including other lines of business.
• Ability to learn and adapt to changing digital channels.
• Other duties as assigned.

Skills

Customer service

Communication skills

Business judgment

Computer skills

Multitasking

Adaptability

Physical stamina

Travel to branches

Education

High school diploma or equivalent

Job description

Atlantic Union Bank is seeking a Branch Associate to provide a best-in-class customer experience by handling transactions, servicing customers, and supporting branch sales goals.

The role requires performing basic cash transactions, balancing cash daily, and identifying referral opportunities to contribute to branch goals while adhering to BSA/AML policies and procedures. Strong communication and computer skills are essential.