Premium Service Supervisor - Instapay & Perks

Levy Restaurants; Elmont (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants at Belmont Park is seeking a Premium Supervisor to lead on-the-floor premium food and beverage operations during live events. This hands-on role focuses on service execution, coaching, guest recovery, and maintaining Levy/NYRA standards.

You will coach servers, runners, bussers and bartenders, monitor guest experience, ensure compliance, and coordinate with BOH/culinary leadership to align timing and quantities with event needs. Benefits include Instapay and other employee perks.

Responsibilities

• Lead day-to-day service execution and coach servers, runners, bussers, and bartenders through pre-shift and live service.
• Monitor guest experience in the space, address concerns quickly, and escalate to management when needed.
• Verify compliance with Levy standards, policies, and safety/sanitation requirements; sign off on cleaning procedures as assigned.
• Support check-in/check-out, break tracking, and attendance reporting (late, no-call/no-show, leave-early requests).
• Maintain product readiness: monitor stock levels, request replenishment, and ensure proper storage and organization.
• Track and report breakage/spoilage and support inventory processes, including periodic counts.
• Coordinate with BOH/culinary leadership to align timing, presentation, and quantities with operational needs and BEOs when applicable.
• Complete event recap/paperwork and communicate key notes to leadership after service.
• Perform other duties as assigned.

Job description

Levy Restaurants at Belmont Park is seeking a Premium Supervisor to lead on-the-floor premium food and beverage operations during live events. This hands-on role focuses on service execution, coaching, guest recovery, and maintaining Levy/NYRA standards.

You will coach servers, runners, bussers and bartenders, monitor guest experience, ensure compliance, and coordinate with BOH/culinary leadership to align timing and quantities with event needs. Benefits include Instapay and other employee perks.