Premium Runner Toyota Arena

ASM Global; United States; On-site; USD 36,000 - 39,000; Part time

Job summary

Legends Global is seeking a Premium Runner for Toyota Arena to deliver event-driven food and beverage service in suites and catering locations. The role requires flexibility for nights, weekends and holidays, and adherence to union guidelines under Unite Here Local 11.

Responsibilities include fulfilling orders, supporting concessions and catering staff, and maintaining cleanliness and safety standards throughout events. A positive attitude and guest-first mindset are essential.

Qualifications

• Customer service experience is required.
• Strong written and verbal communication skills.
• Ability to handle cash and basic math.
• Flexibility to work evenings, weekends and holidays.
• Must be energetic and deliver consistent guest service.
• Ability to work with minimal supervision and in a team.

Responsibilities

• Fulfill food and beverage orders accurately from kitchen.
• Assist Concession stands, Suite Attendants and Caterers as needed.
• Perform opening and closing duties as directed by management.
• Pour drinks in accordance with guidelines and safety rules.
• Work nights, weekends and holidays as required.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Teamwork

Multi-tasking

Problem solving

Education

Highschool Diploma or GED

Job description

Position Title: Premium Runner

Department: Food & BeverageReports To: Food & Beverage ManagerCompensation: $26.25 an hourClassification: Part-Time, non-exemptLocation: Toyota Arena

Please note that the Toyota Arena employees are covered by a collective bargaining agreement with Unite Here Local 11, and a condition of employment is a union membership.

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Position Description

Premium Runner at Toyota Arena will perform event driven serving of food and beverages prepared for Toyota Arena suites and catering locations.

Essential Functions

• Ensure all food orders are fulfilled fully and received from kitchen without discrepancy or shortages.
• Assist Concession stands, Suite Attendants and Caterers as needed with maintaining the cleanliness and delivery of food for all suite/catering locations.
• Responsible for the completion of opening and closing duties assigned by the Concessions, Suites and Catering Manager or Supervisor.
• Adhere to company and state guidelines when pouring drinks.
• Must be available to work nights, weekends and holidays.
• Any other duties as assigned.

Experience/Training/Education Requirements

• Must be willing to work as a Suite Attendant, Caterer, Bar Back and/or Bartender, if necessary and/or scheduled
• Highschool Diploma or GED
• Previous customer service experience
• Basic math and cash handling experience
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
• Excellent written and verbal communication skills
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
• Daily lifting and carrying up to 20-50 lbs. up to 10 minutes at a time
• Must be able to work evenings, weekends, and holidays

License/Certificate

• A valid food handler’s card is required for this position. The company will cover the cost of the training and compensate employees for the time spent completing the course. The certification must be obtained within 30 days of the hire date
• TIPS Certification
• Ability to: Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
• Ability to work with minimal supervision
• Ability to interact with all levels of customers and staff including management
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
• Communicate effectively both verbally and in writing with all staff and vendors.
• Be detail oriented
• Present a professional appearance and demeanor at all times during the workday
• Excellent organizational and planning skills
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
• Positive attitude and neat appearance
• Work ethics encourages strong urgency and quality in a team environment

Physical and Environmental Requirements

• Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 20-50 lbs.
• Walking for long distances for more than 50% of workday.
• This position may require work inside or outside of the building, as needed by events.
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
• Employees may be scheduled to work until 12:00am or later.
• Must be able to pass the background.
• Employee should use precautions & follow safety guidelines.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact [phone] for further assistance.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.