Premium Restaurant Host - Guest Experience and Seating

The Dunlin; Johns Island (SC); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Holiday Pay

Team Member Stay Program

50% off F & B + Spa

Job summary

Kiawah River Hospitality Group LLC is seeking a polished Restaurant Host to welcome guests and set the tone for a memorable dining experience at our resort on Johns Island.

Greet guests, manage seating, answer phones, take reservations, assist with room dining orders, and coordinate with service staff to ensure smooth flow. This on-site role offers steady hours, competitive hourly pay, tips, and opportunities to grow in luxury hospitality.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high‑end setting.
• Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
• Must be of minimum age to serve alcohol.
• Flexibility to work a variable schedule, including weekends and holidays.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Responsibilities

• Greet guests warmly, provide courteous service and efficiently handle check‑ins and seating.
• Answer phones, take reservations, take in‑room dining orders, and maintain accurate records in reservation systems.
• Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
• Assist with the preparation of station charts, assign stations, and guide servers and support staff in optimal table set‑up.
• Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.
• Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
• Ensure menus and wine lists are clean, up‑to‑date, and well‑stocked at all times.
• Resolve guest complaints promptly to ensure satisfaction.
• Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
• Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Skills

Customer service

English fluency

Communication skills

Hospitality

Job description

Kiawah River Hospitality Group LLC is seeking a polished Restaurant Host to welcome guests and set the tone for a memorable dining experience at our resort on Johns Island.

Greet guests, manage seating, answer phones, take reservations, assist with room dining orders, and coordinate with service staff to ensure smooth flow. This on-site role offers steady hours, competitive hourly pay, tips, and opportunities to grow in luxury hospitality.