Premium Receivables Team Lead — Collections & Process

Chubb Ltd.; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Chubb Ltd. in Philadelphia seeks a Premium Receivable Team Leader to oversee complex receivables, monitor balances, and support timely collection activities. You will partner with brokers and internal teams to resolve billing issues and ensure accurate financial records.

The role emphasizes coaching and mentoring team members, recommending process improvements, and exercising some approval authority in a fast-paced environment.

Responsibilities

• Monitor and analyze accounts receivable aging reports to identify overdue balances and collection risks, establish collection priorities, and drive timely resolution of outstanding premium receivables.
• Research, reconcile, and resolve payment discrepancies, unapplied cash, and account variances.
• Communicate proactively with brokers and internal stakeholders regarding billing to resolve payment discrepancies, clarify outstanding balances, and facilitate timely resolution of premium receivable issues.
• Drive effective collection strategies and follow-up activities to minimize aged receivables, reduce outstanding balances, and improve overall collection performance.
• Build strong working relationships across departments to promote accountability, improve communication, and support timely resolution of premium receivables matters.
• Maintain accurate documentation of collection activities, account notes, and resolution status.

Job description

Chubb Ltd. in Philadelphia seeks a Premium Receivable Team Leader to oversee complex receivables, monitor balances, and support timely collection activities. You will partner with brokers and internal teams to resolve billing issues and ensure accurate financial records.

The role emphasizes coaching and mentoring team members, recommending process improvements, and exercising some approval authority in a fast-paced environment.