Premium Receivable Team Leader

Chubb European Group Ltd.; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Chubb Ltd. in Philadelphia seeks a Premium Receivable Team Leader to oversee complex receivables, monitor balances, and support timely collection activities. You will partner with brokers and internal teams to resolve billing issues and ensure accurate financial records.

The role emphasizes coaching and mentoring team members, recommending process improvements, and exercising some approval authority in a fast-paced environment.

Responsibilities

• Monitor and analyze accounts receivable aging reports to identify overdue balances and collection risks, establish collection priorities, and drive timely resolution of outstanding premium receivables.
• Research, reconcile, and resolve payment discrepancies, unapplied cash, and account variances.
• Communicate proactively with brokers and internal stakeholders regarding billing to resolve payment discrepancies, clarify outstanding balances, and facilitate timely resolution of premium receivable issues.
• Drive effective collection strategies and follow-up activities to minimize aged receivables, reduce outstanding balances, and improve overall collection performance.
• Build strong working relationships across departments to promote accountability, improve communication, and support timely resolution of premium receivables matters.
• Maintain accurate documentation of collection activities, account notes, and resolution status.

Job description

The Premium Receivable Team Leader is responsible for overseeing complex receivables, monitoring outstanding balances, and supporting timely collection activities. This role partners with internal teams and external brokers to resolve billing issues, reconcile accounts, and ensure accurate financial records. The ideal candidate has strong technical knowledge, is detail-oriented, analytical, and comfortable working in a fast-paced, deadline-driven environment. This position is also responsible for coaching and mentoring team members, making recommendations on process improvements, and exercising some approval authority.

Key Responsibilities:

• Monitor and analyze accounts receivable aging reports to identify overdue balances and collection risks, establish collection priorities, and drive timely resolution of outstanding premium receivables.
• Research, reconcile, and resolve payment discrepancies, unapplied cash, and account variances.
• Communicate proactively with brokers and internal stakeholders regarding billing to resolve payment discrepancies, clarify outstanding balances, and facilitate timely resolution of premium receivable issues.
• Drive effective collection strategies and follow-up activities to minimize aged receivables, reduce outstanding balances, and improve overall collection performance.
• Build strong working relationships across departments to promote accountability, improve communication, and support timely resolution of premium receivables matters.
• Maintain accurate documentation of collection activities, account notes, and resolution status.