Premium Hospitality Workers

University of Kentucky; Lexington (KY); On-site; USD 18,000 - 26,000; Full time

Job summary

The University of Kentucky Athletics is seeking season staff to support premium areas at home football games during the 2026-2027 season. Team members welcome guests, issue wristbands, monitor elevator operations, assist suite patrons, and help maintain the exclusive atmosphere of premium spaces.

Candidates must be available on weekends, with some weekday and evening shifts. Excellent customer service, teamwork, and familiarity with game day policies are essential.

Qualifications

• Work in a high-paced environment and provide excellent customer service.
• Work well on a team and adapt to changing circumstances.
• Working knowledge of game day policies and procedures.

Responsibilities

• Welcome guests in premium areas on home game days.
• Administer wristbands and manage access.
• Oversee elevator operations in premium spaces.
• Attend to suite patrons and address needs.
• Uphold the exclusivity and standards of premium areas.

Skills

Customer service

Team player

Policy knowledge

High-paced environment

Job description

Required License/Registration/Certification

None

Physical Requirements

Lifting up to 20 lbs.

Shift

Must be available on weekends, some additional week days and evenings required

Job Summary

Team members will contribute to the seamless operation of premium areas at UK athletic facilities on home game days throughout the 2026-2027 season. Working all 7 home football games is REQUIRED , with additional game day opportunities possible throughout the year. Responsibilities encompass a range of tasks such as welcoming guests, administering wristbands, overseeing elevator operations, attending to suite patrons, and upholding the exclusivity of premium areas.

Skills / Knowledge / Abilities

Ability to work in a high-paced environment, provide excellent customer service (i.e. exhibiting professional and courteous manner at all times), work well on a team and possess a working knowledge of game day policies and procedures.

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Deadline to Apply

Deadline to Apply 12/31/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have work experience with concert or sporting events?
  • Yes
  • No
• * How many years of paid work experience do you have in a customer service position?
  • None
  • More than 0, through 1 year
  • More than 1 year, through 3 years
  • More than 3 years, through 5 years
  • More than 5 years
• * As part of the Southeast Conference, candidates considered for staff or coaching positions within UK Athletics are required to disclose any unethical conduct. Please answer the below questions regarding your personal NCAA record. Have you ever been charged with a violation of NCAA 10.1 Unethical Conduct by the NCAA or any NCAA member institution?
  • Yes
  • No
• * Have you ever been charged with a NCAA Level I, II or III, secondary or major violation?
  • Yes
  • No
• * Are you currently involved in any pending NCAA investigation, charges and/or violations of NCAA legislation?
  • Yes
  • No
• * Has the NCAA Committee on Infractions ever issued you show-cause penalty?
  • Yes
  • No
• * If you answered yes, to either of the previous two questions, please list all violations in which you’ve been charged or were involved. If you answered no to both of the previous questions please type: N/A

  (Open Ended Question)

• * I agree to and understand that failure to disclose any NCAA violation or false information regarding my NCAA compliance history will result in removal of my application for consideration.
  • Yes
  • No

Required Documents

• Resume

Optional Documents

• Cover Letter