Premium Hospitality & Tours Lead

Climate Pledge Arena; Seattle (WA); On-site; USD 34,000 - 49,000; Part time

Benefits offered by this job

Complimentary parking

Company-wide recognition program

Job summary

Climate Pledge Arena is seeking a Hospitality Supervisors to lead the team during events and arena tours. You will coach staff, ensure proper setup of areas, and deliver a seamless guest experience.

The role is on-site, part-time, with a focus on premium service and adherence to arena policies. Responsibilities include pre-event briefings, staff scheduling, and nightly reports on guest concerns and staff issues, while collaborating with multiple departments to meet guest needs and maintain high

Qualifications

• Excellent verbal communication and public speaking skills.
• Ability to follow instructions in a fast-paced environment.
• Demonstrated coaching and motivational abilities.
• High integrity with focus on organizational interests.
• Excellent organization and attention to detail.

Responsibilities

• Lead, empower, coach, and mentor staff during events and tours.
• Ensure proper setup of assigned areas and equipment.
• Provide seamless, positive guest and staff experiences.
• Assign positions and cover essential roles as needed.
• Find resolutions for guest and staff questions and concerns.
• Support manager on duty during events and tours.
• Work as event lead for private events or tours.

Skills

Verbal communication

Public speaking

Organized

Detail oriented

Team leadership

Problem solving

Job description

Climate Pledge Arena is seeking a Hospitality Supervisors to lead the team during events and arena tours. You will coach staff, ensure proper setup of areas, and deliver a seamless guest experience.

The role is on-site, part-time, with a focus on premium service and adherence to arena policies. Responsibilities include pre-event briefings, staff scheduling, and nightly reports on guest concerns and staff issues, while collaborating with multiple departments to meet guest needs and maintain high