Premium Finance Collections Specialist

Wintrust Financial Corp.; Northbrook (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid time off

Job summary

Wintrust Financial Corp. is seeking a Collections Representative in Northbrook, IL. You will manage a premium finance portfolio, handle service requests, and communicate with borrowers, carriers, and agents to minimize aging and losses.

The role emphasizes accuracy, timely updates in the loan system, and proactive outreach to resolve discrepancies, while building strong relationships with external and internal partners.

Qualifications

• 1-2 years collections experience preferred
• Knowledge of basic mathematics
• Knowledge of Microsoft Word and Excel

Responsibilities

• Processes all incoming service requests, including researching and investigating discrepancies, documents all communication with internal and external parties, and processes loan updates and adjustment in the loan management system.
• Manage regional/specialty portfolio by preparing, analyzing and/or monitoring daily reports and prioritizing daily tasks to manage portfolio performance.
• Develop and maintain effective relationships with agents and other external/internal parties.
• Minimize loan aging and exposure/shortages by contacting insurance carriers and general agents to confirm cancellation and obtain return premium amounts.
• Timely communicate delinquent payment information to customers via phone and email in an attempt to prevent loan / policy cancellations and aging.
• Handles miscellaneous tasks and projects as required within the portfolio.

Skills

Collections experience

Mathematics

MS Word & Excel

Tools

Microsoft Word

Excel

Job description

Wintrust Financial Corp. is seeking a Collections Representative in Northbrook, IL. You will manage a premium finance portfolio, handle service requests, and communicate with borrowers, carriers, and agents to minimize aging and losses.

The role emphasizes accuracy, timely updates in the loan system, and proactive outreach to resolve discrepancies, while building strong relationships with external and internal partners.