Collections Rep.

First Insurance Funding US; Skokie (IL); Híbrido; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental

Vision

Life Insurance

401(k) match

Resumo da oferta

FIRST Insurance Funding, a subsidiary of Wintrust, is seeking a Collections Rep to manage a regional premium finance portfolio and oversee loan servicing, including processing requests and resolving discrepancies. The role emphasizes proactive outreach to minimize aging and cancellations with borrowers and agents.

Candidates should have 1–2 years in collections, basic math skills, and proficiency with Word/Excel. This on-site position offers competitive pay and an incentive bonus eligibility.

Qualificações

• 1-2 years collections experience preferred
• Knowledge of basic mathematics
• Knowledge of Microsoft Word and Excel

Responsabilidades

• Manage regional/specialty premium finance portfolio and loan servicing
• Process service requests and investigate discrepancies
• Communicate with borrowers, carriers/agents, and internal teams
• Prepare daily reports and monitor portfolio performance
• Minimize aging and prevent cancellations through proactive outreach
• Handle miscellaneous tasks as required within the portfolio

Conhecimentos

Collections experience

Mathematics basics

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets.

Why join us?

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years) Competitive pay and discretionary or incentive bonus eligible Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 200+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture

Why join this team?

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility

Job Description

The Collections Rep will manage a regional/specialty premium finance portfolio. Overseeing all aspects of loan servicing, including but not limited to, service requests, proactive communication, post cancellation activities, and resolving loss shortages. Provides internal/external superior customer service working closely with borrowers, insurance carriers/general agents, and insurance agents. Processes all incoming service requests, including researching and investigating discrepancies, documents all communication with internal and external parties, and processes loan updates and adjustment in the loan management system. Manage regional/specialty portfolio by preparing, analyzing and/or monitoring daily reports and prioritizing daily tasks to manage portfolio performance. Develop and maintain effective relationships with agents and other external/internal parties. Minimize loan aging and exposure/shortages by contacting insurance carriers and general agents to confirm cancellation and obtain return premium amounts. Verifies unearned premium credit (i.e. collateral), investigate discrepancies, and follows up for receipt of funds. Timely communicate delinquent payment information to customers via phone and email in an attempt to prevent loan / policy cancellations and aging. Handles miscellaneous tasks and projects as required within the portfolio.

Requirements

• 1-2 years collections experience preferred
• Knowledge of basic mathematics
• Knowledge of Microsoft Word and Excel

Compensation

The estimated hourly rate for this role is $20.20- $26.44 along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate's qualifications, skills and experience

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

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From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.

Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Wintrust may collect personal information from you in connection with the application process.

Wintrust complies with the California Consumer Privacy Act of 2018, and its policy may be found here Click here for Equal Opportunities.