Premium Deli Experience Specialist

Boar's Head Brand; Lexington (KY); On-site; USD 17,909,000 - 23,419,000; Full time

Job summary

Boar's Head Brand in Lexington, KY seeks a Premium Advantage Specialist to support national accounts in-store during peak periods, including weekends, until 7 pm. The role continuously assesses deli conditions and tailors assistance to meet store needs in real time, ensuring a positive customer experience.

You will lead in-store sampling, educate customers about flavor, nutrition, and product pairings, and train deli staff to deliver exceptional service.

Qualifications

• High school diploma or equivalent required.
• Experience in retail sales or customer service preferred.
• Basic computer skills are required.

Responsibilities

• Positively impact the customer experience at the retail store level by assessing deli service needs and adjusting focus.
• Engage with deli customers through timely acknowledgment and product recommendations.
• Develop brand loyalty by providing recipe ideas and product pairings.
• Build rapport with deli customers to create loyal fans of Boar's Head Brand products.
• Host in-store sampling and product pairing events focusing on presentation.
• Promote Boar's Head Brand by educating customers on flavor, nutrition, and quality.
• Provide training to deli employees on service, product knowledge, and slicing techniques.

Skills

Customer service

Food prep

Slicer operation

Retail sales

Team player

Education

High school diploma or equivalent

Tools

POS system

Computer skills

Job description

Boar's Head Brand in Lexington, KY seeks a Premium Advantage Specialist to support national accounts in-store during peak periods, including weekends, until 7 pm. The role continuously assesses deli conditions and tailors assistance to meet store needs in real time, ensuring a positive customer experience.

You will lead in-store sampling, educate customers about flavor, nutrition, and product pairings, and train deli staff to deliver exceptional service.