Premium Club Supervisor — Guest Experience Leader

Delaware North; Saint Paul (MN); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Training and development

Employee discounts

Flexible work schedules

Health, dental, vision insurance

Job summary

Delaware North Sportservice is hiring seasonal Premium Club Supervisors to join our team at Allianz Field in Saint Paul, Minnesota. Responsibilities include ensuring food service and hospitality operations run efficiently while delivering an exemplary guest experience.

The role offers weekly pay, training and development opportunities, employee discounts, and flexible schedules. Eligible team members may receive health, dental, vision, 401(k) with match, and more benefits.

Qualifications

• Minimum of 1 year previous hospitality and supervisory experience required.
• Must be 18 or older.
• Able to work weekend nights and occasional weekday nights, weekends, and holidays.
• Superior organization and guest service skills are required.
• Basic math skills include addition, subtraction, multiplication, division, fractions, and percentages.
• Basic computer skills including word-processing, spreadsheets, and email required.

Responsibilities

• Maintain a safe and clean environment for guests and associates.
• Assist managers in training and development of the team and conducting associate counseling sessions including verbal and written corrective action reports.
• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
• Lead volunteer and hourly staff in the daily performance of their duties.
• Ensure venue is adequately stocked with all product and supplies needed for service.
• Collaborate with manager concerning operational deficiencies and areas in need of attention.
• Greet guests positively, treating each person as an individual and in a professional manner.
• Ensure compliance with all departmental and organizational policies and procedures.
• Complete other duties as assigned.

Skills

Guest service

Organization

Staff supervision

Training & development

Communication

Math skills

Computer skills

Tools

Word processing

Spreadsheets

Email

Job description

Delaware North Sportservice is hiring seasonal Premium Club Supervisors to join our team at Allianz Field in Saint Paul, Minnesota. Responsibilities include ensuring food service and hospitality operations run efficiently while delivering an exemplary guest experience.

The role offers weekly pay, training and development opportunities, employee discounts, and flexible schedules. Eligible team members may receive health, dental, vision, 401(k) with match, and more benefits.