Seasonal Premium Club Supervisor - Flexible Hours

Delaware North at Allianz Field; Saint Paul (MN); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Training & development

Employee discounts

Flexible schedules

Health insurance

Dental & vision

Job summary

Delaware North Sportservice is seeking a Seasonal Premium Club Supervisor at Allianz Field in Saint Paul, Minnesota. You will ensure hospitality operations run smoothly while delivering an exceptional guest experience.

Role requires 1 year hospitality and supervisory experience, strong guest service skills, and the ability to manage staff and tasks in a fast-paced arena environment. Weekend and holiday work may be required.

Qualifications

• Minimum of 1 year previous hospitality and supervisory experience required.
• Must be 18 or older.
• Superior organization and guest service skills are required.
• Basic math skills include addition, subtraction, multiplication, division, fractions, and percentages.
• Basic computer skills including word-processing, spreadsheets, and email required.
• Demonstrate skill in dealing with guest complaints with active listening.

Responsibilities

• Maintain a safe and clean environment for guests and associates.
• Assist managers in training and development of the team and in conducting counseling sessions.
• Assist managers in staffing to match budget and volume goals.
• Inspect assigned area to monitor staff and guest needs; lead volunteers and hourly staff.
• Ensure venue is stocked with products and supplies for service.
• Collaborate with management on operational deficiencies and areas needing attention.
• Greet guests professionally and treat each person with respect.
• Ensure compliance with all policies and procedures.
• Complete other duties as assigned.

Skills

Hospitality experience

Supervisory experience

Guest service

Problem solving

Basic math

Basic computer skills

Job description

Delaware North Sportservice is seeking a Seasonal Premium Club Supervisor at Allianz Field in Saint Paul, Minnesota. You will ensure hospitality operations run smoothly while delivering an exceptional guest experience.

Role requires 1 year hospitality and supervisory experience, strong guest service skills, and the ability to manage staff and tasks in a fast-paced arena environment. Weekend and holiday work may be required.