Premium Club Supervisor

Compass Group USA; Austin (TX); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Instapay

Health and Wellness Program

Employee Assistance Program

Job summary

Compass Group USA is seeking a Premium Club Supervisor for Q2 Stadium in Austin to oversee premium club food and beverage operations during events. You will lead front-line teams, ensure exceptional service, and uphold high standards of hospitality across venues.

The role collaborates with culinary, beverage, and operations teams to ensure seamless event execution and guest satisfaction. A strong focus on safety, sanitation, and accurate reporting is essential.

Qualifications

Responsibilities

• Supervise daily operations within assigned premium club locations.
• Lead, coach, and support servers, bartenders, food runners, cashiers, and support staff.
• Ensure guests receive exceptional hospitality and timely service throughout events.
• Monitor food and beverage quality, presentation, and service standards.
• Assist with staffing assignments, break coverage, and operational readiness.
• Address guest concerns and resolve service issues professionally and promptly.
• Ensure compliance with food safety, alcohol service, sanitation, and company policies.
• Monitor inventory levels and communicate operational needs to management.
• Conduct pre-event walkthroughs and ensure club areas are properly stocked and prepared.
• Support opening and closing procedures, including documentation and operational reporting.
• Collaborate with culinary, warehouse, and premium hospitality teams to ensure seamless event execution.
• Maintain a clean, safe, and organized work environment.

Job description

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Position Title: Premium Club Supervisor - Q2 Stadium

Pay Range: $21.00 per hour

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

The Premium Clubs Supervisor is responsible for overseeing food and beverage operations within premium club spaces during sporting events, concerts, and special events. This position leads front-line team members, ensures exceptional guest service, maintains operational standards, and supports the delivery of a first-class hospitality experience. The Premium Clubs Supervisor works closely with culinary, beverage, and operations teams to ensure efficient service, guest satisfaction, and successful event execution.

Key Responsibilities

• Supervise daily operations within assigned premium club locations.
• Lead, coach, and support servers, bartenders, food runners, cashiers, and support staff.
• Ensure guests receive exceptional hospitality and timely service throughout events.
• Monitor food and beverage quality, presentation, and service standards.
• Assist with staffing assignments, break coverage, and operational readiness.
• Address guest concerns and resolve service issues professionally and promptly.
• Ensure compliance with food safety, alcohol service, sanitation, and company policies.
• Monitor inventory levels and communicate operational needs to management.
• Conduct pre-event walkthroughs and ensure club areas are properly stocked and prepared.
• Support opening and closing procedures, including documentation and operational reporting.
• Collaborate with culinary, warehouse, and premium hospitality teams to ensure seamless event execution.
• Maintain a clean, safe, and organized work environment.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Positions in Washington State, Maryland, or remote.