Premium Club Supervisor

Levy Restaurants; Austin (TX); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants at Q2 Stadium in Austin, TX seeks a Premium Club Supervisor to oversee food and beverage operations in premium club spaces during sports and special events. You will lead front-line teams, ensure exceptional service, maintain standards, and collaborate with culinary and operations teams for seamless event execution.

The role emphasizes guest satisfaction, staff coaching, and adherence to safety protocols while supporting opening/closing procedures and reporting.

Qualifications

• Leadership experience supervising premium club operations
• Strong guest service and hospitality focus
• Ability to coach and coordinate front-line staff

Responsibilities

• Oversee daily food and beverage operations in premium club spaces during events
• Lead, coach, and support servers, bartenders, food runners, cashiers and staff
• Ensure exceptional hospitality, timely service and adherence to safety standards
• Coordinate with culinary, beverage and operations teams for seamless events
• Assist with staffing, readiness, and post-event reporting

Skills

Team leadership

Guest service

Communication

Job description

Levy Sector

Position Title: Premium Club Supervisor - Q2 Stadium

Pay Range: $21.00 per hour

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

The Premium Clubs Supervisor is responsible for overseeing food and beverage operations within premium club spaces during sporting events, concerts, and special events. This position leads front-line team members, ensures exceptional guest service, maintains operational standards, and supports the delivery of a first-class hospitality experience. The Premium Clubs Supervisor works closely with culinary, beverage, and operations teams to ensure efficient service, guest satisfaction, and successful event execution.

Key Responsibilities

• Supervise daily operations within assigned premium club locations.


• Lead, coach, and support servers, bartenders, food runners, cashiers, and support staff.


• Ensure guests receive exceptional hospitality and timely service throughout events.


• Monitor food and beverage quality, presentation, and service standards.


• Assist with staffing assignments, break coverage, and operational readiness.


• Address guest concerns and resolve service issues professionally and promptly.


• Ensure compliance with food safety, alcohol service, sanitation, and company policies.


• Monitor inventory levels and communicate operational needs to management.


• Conduct pre-event walkthroughs and ensure club areas are properly stocked and prepared.


• Support opening and closing procedures, including documentation and operational reporting.


• Collaborate with culinary, warehouse, and premium hospitality teams to ensure seamless event execution.


• Maintain a clean, safe, and organized work environment.

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app


• Associate Shopping Program


• Health and Wellness Program


• Discount Marketplace


• Employee Assistance Program

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Levy is a member of Compass Group USA

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf