Premium Club Attendant | Part-Time | CFG Bank Arena

Oak View Group; Baltimore (MD); In loco; USD 23.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

401(k) Savings Plan

401(k) matching

Descrizione del lavoro

Oak View Group seeks a Premium Club Attendant to deliver elevated hospitality in our venue’s premium spaces. You will support setup, service, maintenance, and breakdown of F&B areas, ensuring spaces stay guest-ready and fully stocked throughout events.

The role is hourly and tip eligible, with part-time benefits including a 401(k) savings plan and matching. Open until 11/13/2026, apply to join a premier live entertainment organization.

Competenze

• Experience in hospitality, food & beverage, catering, restaurants, hotels, or customer service preferred.

Mansioni

• Provide professional, friendly, and attentive service to guests in premium club areas.
• Assist with the complete setup and breakdown of premium club spaces before and after each event.
• Set up, maintain, and replenish buffets, food displays, beverage stations, serviceware, and other guest-facing areas.
• Monitor food and beverage levels throughout service and communicate replenishment needs promptly.
• Maintain clean, organized, and visually appealing buffet and service areas throughout the event.
• Assist guests with questions regarding menu offerings, ingredients, and available services.

Conoscenze

Hospitality experience

Customer service

Team player

Communication skills

Flexible schedule

Descrizione del lavoro

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Premium Club Attendant is responsible for delivering an elevated level of hospitality and service to guests within the venue’s premium club spaces. This position supports the setup, service, maintenance, and breakdown of food and beverage areas while ensuring premium spaces remain clean, organized, fully stocked, and guest-ready throughout each event.

This role pays an hourly rate of $17.00-$18.00 and is tip eligible.

• Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 13, 2026.

Responsibilities

• Provide professional, friendly, and attentive service to guests in premium club areas.
• Assist with the complete setup and breakdown of premium club spaces before and after each event.
• Set up, maintain, and replenish buffets, food displays, beverage stations, serviceware, and other guest-facing areas.
• Monitor food and beverage levels throughout service and communicate replenishment needs promptly to culinary and premium leadership.
• Maintain clean, organized, and visually appealing buffet and service areas throughout the event.
• Clear used plates, glassware, napkins, and other items from guest tables and common areas.
• Reset and maintain tables and seating areas to ensure they remain guest-ready.
• Assist guests with questions regarding menu offerings, ingredients, and available services, escalating dietary or allergen questions when appropriate.
• Follow established food safety, sanitation, personal hygiene, and responsible alcohol service procedures.
• Maintain proper food temperatures and handling practices in accordance with company and health department standards.
• Stock and organize supplies before service and assist with inventory and product movement as directed.
• Communicate guest concerns or service issues promptly to a supervisor or manager.
• Work collaboratively with culinary, bar, warehouse, and premium team members to ensure efficient event execution.
• Maintain a professional appearance and demeanor consistent with premium hospitality standards.
• Follow all venue, company, safety, and security policies and procedures.
• Complete assigned opening and closing duties and ensure the club is properly cleaned, organized, and secured following each event.
• Perform other event-day duties as assigned by Premium leadership.

Qualifications

• Previous experience in hospitality, food and beverage, catering, restaurants, hotels, or customer service preferred.
• Strong commitment to providing friendly, professional, and attentive guest service.
• Ability to work effectively in a fast-paced, high-volume event environment.
• Excellent communication and interpersonal skills with a positive, team-oriented attitude.
• Ability to follow instructions and work independently or as part of a team.
• Strong attention to detail and ability to maintain clean, organized, and visually appealing guest areas.
• Basic knowledge of food safety and sanitation practices preferred.
• Food Handler and responsible alcohol service certifications required or ability to obtain within the required timeframe.
• Must be dependable, punctual, and professional in appearance and demeanor.
• Ability to work a flexible event-based schedule, including nights, weekends, and holidays.
• Ability to stand and walk for extended periods throughout an event.
• Ability to regularly lift, carry, push, or pull heavy objects and assist with event setup and breakdown.
• Must be comfortable working around food, beverages, and alcohol in a high-volume hospitality environment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.