Premium Cinema Server - Guest Experience & Food Service

Cinepolis USA; Austin (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee discount on tickets, food &be

Gifts for milestone work anniversaries

Job summary

Cinépolis USA is seeking a team member for our luxury cinema theater in Austin. The role involves greeting guests, guiding them through the menu, upselling promotions, and ensuring seamless dining service within a premium cinema environment.

You will input and check orders in the Vista POS, process payments, and assist with alcohol service and safety procedures. The ideal candidate has 1+ year of full-service serving experience, is 18+, and holds ServSafe/Alcohol certifications.

Qualifications

• 18 years or older
• 1+ years of full-service serving experience
• ServSafe, Food Handler, and Alcohol certifications required
• Ability to perform basic math and handle orders accurately
• Strong communication and conflict resolution skills

Responsibilities

• Greet guests and guide them through menu, upsell promos and add-ons
• Input orders rapidly and accurately in POS and ensure satisfaction
• Process payments and handle alcohol service responsibly
• Assist with crowd control, seating, and maintaining theater cleanliness
• Identify and escalate guest issues to management as needed
• Attend trainings and support daily operations during shifts

Skills

Customer service

Interpersonal skills

Communication

Ability to work in fast-paced enviro

Attention to detail

Education

ServSafe certification

Food Handler certification

Alcohol certifications

Tools

Vista Point of Sale System

Job description

Cinépolis USA is seeking a team member for our luxury cinema theater in Austin. The role involves greeting guests, guiding them through the menu, upselling promotions, and ensuring seamless dining service within a premium cinema environment.

You will input and check orders in the Vista POS, process payments, and assist with alcohol service and safety procedures. The ideal candidate has 1+ year of full-service serving experience, is 18+, and holds ServSafe/Alcohol certifications.