Premium Chocolate Retail & Guest Experience Associate

Ghirardelli Chocolate; San Francisco (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Hourly wage $20.25+ tips

Bonus opportunities

Holiday pay 1.5x

PTO accrual

Quarterly bonus potential

Employee discount

Free sundae or shake per shift

Job summary

Ghirardelli Chocolate in San Francisco is hiring Restaurant & Retail Associates to deliver exceptional service and create memorable guest experiences. You will greet guests, prepare sundaes and shakes, and upsell products while handling transactions and maintaining displays.

The role requires high energy and reliability, with shifts that may extend beyond store hours. Prior retail or food service experience is a plus, and PTO, bonuses, and employee perks are offered.

Qualifications

• Energetic, positive attitude and reliable.
• Ability to multitask in a fast-paced environment.
• Willingness to learn and grow; prior retail/FOH exp is a plus.

Responsibilities

• Greet guests with a friendly, upbeat attitude.
• Prepare sundaes, shakes, and specialty items.
• Upsell and drive sales through product recommendations.
• Handle cash and credit transactions accurately.
• Stock displays and keep store neat and fully stocked.
• Follow food safety and sanitation guidelines.
• Support front-of-house and back-of-house prep.

Skills

Customer service

Cash handling

Upselling

Merchandising

Food safety

Education

High school diploma

Job description

Ghirardelli Chocolate in San Francisco is hiring Restaurant & Retail Associates to deliver exceptional service and create memorable guest experiences. You will greet guests, prepare sundaes and shakes, and upsell products while handling transactions and maintaining displays.

The role requires high energy and reliability, with shifts that may extend beyond store hours. Prior retail or food service experience is a plus, and PTO, bonuses, and employee perks are offered.