Chocolatier: Sweet‑Guest Experience & Upsell Pro

Ghirardelli Chocolate Company; San Francisco (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Pay + tips

Bonus opportunities

PTO accrual

Quarterly bonus

Employee discount

Free sundae or shake

Job summary

Ghirardelli Chocolate Company is hiring Restaurant & Retail Associates in San Francisco for a fun, fast-paced role delivering exceptional guest experiences. You will greet customers, prepare sundaes and shakes, upsell products, process payments, restock displays, and maintain a clean store environment.

We’re seeking energetic, reliable teammates who can work evenings, weekends, and holidays. 18+ years old with a high school diploma preferred.

Qualifications

• High energy, positive attitude and reliability.
• Strong work ethic and team-first mindset.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist guests with a friendly, upbeat attitude.
• Prepare treats including sundaes and shakes, upsell products.
• Handle cash and credit transactions accurately.
• Stock, merchandise and maintain displays.
• Follow food safety and sanitation guidelines.

Skills

High energy

Teamwork

Multitasking

Communication

Basic math

Willingness to learn

Education

High school diploma preferred

Job description

Ghirardelli Chocolate Company is hiring Restaurant & Retail Associates in San Francisco for a fun, fast-paced role delivering exceptional guest experiences. You will greet customers, prepare sundaes and shakes, upsell products, process payments, restock displays, and maintain a clean store environment.

We’re seeking energetic, reliable teammates who can work evenings, weekends, and holidays. 18+ years old with a high school diploma preferred.