Premium Chocolate Experience Specialist

Lindt & Sprüngli; Lee (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Lindt USA is seeking a Chocolate Advisor to join our retail team in the United States. You will help create a premium in-store experience for customers, share product knowledge, and drive sales while upholding Lindt standards.

The role requires positive customer interaction, basic math skills, and the ability to take direction and execute tasks efficiently. Availability for evenings, weekends, and holidays is preferred to support store needs.

Qualifications

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Ability to take direction and execute work effectively.

Responsibilities

• Sales: Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.
• Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis.
• Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.
• Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus.
• Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity.

Skills

Customer interaction

Basic math

Taking direction

Education

High school diploma

Job description

Lindt USA is seeking a Chocolate Advisor to join our retail team in the United States. You will help create a premium in-store experience for customers, share product knowledge, and drive sales while upholding Lindt standards.

The role requires positive customer interaction, basic math skills, and the ability to take direction and execute tasks efficiently. Availability for evenings, weekends, and holidays is preferred to support store needs.